IP Telephony and Phones

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Hello,Looking for some help.  We have a site that stresses it's data circuit daily and consistently.  We have QoS in place.  They have a local PRI.  It just came to my attention that there are intermittent call quality issues (robotic sound, choppy, ...

Hello All,We are running UCCX 7.1 (SR5), UCM 7.1.5.34085-1, 4 Voice Gateways 12.4(19b) .We have been experiencing some calls into our call center that when answered by our CSR's there is one way audio.  This happens only on a handful of the calls but...

Hello everyone, we have CUCM v. 9.1.1.20000-5 and we are trying to achive the following configuration for a small subset of IP Phones (let's say 3): a) Incoming calls can make Phone 1 ring or all three phones ring together (like a shared line), both ...

I have Cisco IP Phone CP-6921 and 7965 and few more Cisco phones earlier used with Cisco call manager and now we want to use them with Asterisk Based PBX, can any one please help how to change firmware and how to configure these phones to work with A...

alinmaakw by Level 1
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Dear all, My client would like to setup either 'Abbreviated Dial' or Global level speed-dial on their CME 10.0 for their Cisco SIP Phones (i.e. Cisco 7821).  Is this possible? Would be great if someone can share some sample config on how to accomplis...