Ciso 7961 Registration issue

[Rohit Khajuria]

HI All

Thanks in advance !!!

I am getting an error for a specific phone in my environment. I found some logs for the same. Please find it below for your reference and let me know what could be the issue ?

5:46:10a SEP0045654312BE.cnf.xml.sgn(HTTP)
5:46:11a DNS Unknown IPv4 Host site1-ccm9subp1.global.com
5:46:12a DNS Unknown IPv4 Host site2-ccm9subp2.global.com
5:46:25a DNS Unknown IPv4 Host site1-ccm9subp1.global.com
5:46:27a DNS Unknown IPv4 Host site2-ccm9subp2.global.com
5:46:27a DNS Unknown IPv4 Host site1-ccm9pubp1.global.com
8:15:20a Trust List Updated
8:15:21a SEP0045654312BE.cnf.xml.sgn(HTTP)
8:15:23a DNS Unknown IPv4 Host site1-ccm9subp1.global.com
8:15:23a DNS Unknown IPv4 Host site2-ccm9subp2.global.com

Regards 

[Jonathan Schulenberg · Accepted solution]

The phone cannot resolve those FQDNs. Check the DNS configuration on the phone.