Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All, I have been trying to upgrade Cisco 7960G phone from SCCP to SIP for some time now without luck. First of all, I cannot find an "unlock phone" option on my 7960G phone so I can't erase the existing configuration. There is no password set up. ...
Hi, I want to upgrade UCM 10.5.1 to 10.5.2 & lots of phones are in branches over the WAN. I have 79XX (7942) & 8945 phones, how do i minimize the WAN utilization , waht is the best practice for this kind of situation? Thanks Suchi
Hi, I need to backup one voicemail account (voicemails) from unity 9x, this server is not in production & how do i backup only one account in an easiy way? Thanks
hi all, I have a requirement to grant simple access to Helpdesk, in order for them to view/add/edit/delete phones and users only on the CUCM. They are not allowed make any other changes other than Device-->Phones User Management --> End Users As the...
Hi all,The installation aborted with the following error message, any ideas on why this could happen? How can I access the mentioned path? How can I get the dump logs?
Good afternoon , We have a CME set up at one location that works perectly fine. I am wondering what ports are required to get a cisco sip 9971 to work at another location home router that is doing nat. If phone is pluged directly In to a active li...
Hi all, Good day. Do you know if it is possible to create a BLF in Cisco CUCM in order to monitor a port on a VG224 (Call Manager Sees that port as a route patter that uses a SIP trunk to point the VG 224)? I know the SIP protocol can subscribe even...
I have toll fraud enabled with a list of trusted carrier IPs on them. I want to put an ACL in place that denies all traffic, except for the traffic coming from the trusted IPs list. Should I add the ip's from the trusted ip's list to the ACL and perm...
Hi guys, Just several questions related to dial peers and rout patterns. Q1. Here are my POTS dial peers. dial-peer voice 10 pots description **10-DIGITS LOCAL DIALING** destination-pattern 9[2-9]......... port 0/0/0:15 forward-digits 10!dial-peer v...
Good day One question, I have one cluster Unity Connection version 11 integrated with Skinny ports with CUCM Cluster, and I have one problem with the System Call Handlers with extension, I call to CTI extension 5101 and sound "Sorry" ----> "My Per...
Has anyone experienced this issue with the 6921 on-hook clips. We turn the clip around when the phone is wall mounted and it hold the phone in. But it comes out so easily, as soon as you lift the handset out it pulls the clips out!!! we have like 3...
I have a customer that would like to upgrade their phone firmware prior to migrating from 7.1.3 to 10.5. Can we do a staged upgrade to 8.5(2) then to 10.5(2) on the current CUCM 7.1.3 so all phones are upgraded prior to 10.5 upgrade? Customer would ...
hii have 4 cisco voice gateways vg204 on remote site registred on cucm with mgcp and cisco 2921 with srst configured and enabledthe problem : when we lose connectivity with cucm the ip phones are registred but the analog phone connected to VG nois th...
Hi, I am planning the EoSupport Replacement from VG 2800 to VG 2900 / VG 4K.The existing VG 2800 equipped the 'NM-HDV2-2T1/E1'. I don't know which module can quote the same of item from VG 2900 / VG 4K.
Hello, We're having issue with calls going to voicemail when dialing a user's DID. We recently made a change where we have an adtran gateway for a PRI. From there, it goes to a SIP trunk to a UC560 with an integrated CUE module. Calls to the DID ...
