CME 11.0 and 2921 not registering any phones

markmanogamo · ‎07-13-2021

2921 with CME 11.0 LOADED. 2921 HAS An ETHER MODULE IN IT WHERE PHONES ARE SETUP AS ACCESS PORTS WITH VOICE VLAN, router has 2 VLANS, 1 FOR DATA, 1 FOR VOICE, has 2 different DHCVCP POOLS, exactly like a config seen on CCO.

no DHCP handed out to phones, no CME source addr.

collab#sh dhcp ser
DHCP server: 172.16.1.1
Leases: 0
Offers: 0 Requests: 0 Acks : 0 Naks: 0
Declines: 0 Releases: 0 Query: 0 Bad: 0
Forcerenews: 0 Failures: 0

DHCP server: 172.16.2.1
Leases: 0
Offers: 0 Requests: 0 Acks : 0 Naks: 0
Declines: 0 Releases: 0 Query: 0 Bad: 0
Forcerenews: 0 Failures: 0

collab#
-----Additional Debug------
*Jul 12 13:49:12.267: DHCP process ID -1 status 0
*Jul 12 13:49:12.267: DHCP Network Discovery is disabled
*Jul 12 13:49:12.267: DHCP NetDiscovery Informs 0 Discovers 0 Period 15
*Jul 12 13:49:12.267: DHCPC HA status is Active
*Jul 12 13:49:12.267: Checkpointing is Not active

----------------------------------------

Whenever I try to add IP SOURCE-ADDRESS to telephony-service, it gives this error:

collab(config-telephony)#ip source-address 172.16.1.1
*** Configured ip address does not match any interface in given VRF. Pls configure a valid ip address

Even tried using loopback int IP adddr, says invalid , why ?

The CME is not allowing an IP source address, and the 7962 and 9951 are not getting an IP addr from the DHCP pool, is one causing the other, or unrelated ?

what can i try ?

collab#sh arp (* shows valid IP addr in arp table )
Internet 172.16.1.1 - e05f.b995.3420 ARPA GigabitEthernet0/0.10
Internet 172.16.2.1 - e05f.b995.3420 ARPA GigabitEthernet0/0.100
Internet 172.16.3.1 - e05f.b995.3421 ARPA GigabitEthernet0/1.100
Internet 172.16.4.1 - e05f.b995.3421 ARPA GigabitEthernet0/1.10

----

SHOW IP INT BRIEF ( shows valid IP addr used )

GigabitEthernet0/0 unassigned YES NVRAM up up
GigabitEthernet0/0.10 172.16.1.1 YES NVRAM up up
GigabitEthernet0/0.100 172.16.2.1 YES NVRAM up up
GigabitEthernet0/1 unassigned YES NVRAM up up
GigabitEthernet0/1.10 172.16.4.1 YES manual up up
GigabitEthernet0/1.100 172.16.3.1 YES manual up up

FastEthernet0/3/5 unassigned YES unset up up
FastEthernet0/3/6 unassigned YES unset up up
Loopback1 172.16.5.1 YES NVRAM up up

If I try a different IP addr, it takes it but shows a PARSER-ERROR.

partial config

-----------------

boot-start-marker
boot system flash1:c2900-universalk9-mz.SPA.156-2.T3.bin
boot-end-marker
!
no ip dhcp use vrf connected
ip dhcp excluded-address 172.16.2.1 172.16.2.9
ip dhcp excluded-address 172.16.1.1 172.16.1.9
!
ip dhcp pool DATA_SCOPE
network 172.16.2.0 255.255.255.0
default-router 172.16.2.1
dns-server 4.2.2.2
!
ip dhcp pool VOICE_SCOPE
network 172.16.1.0 255.255.255.0
default-router 172.16.1.1
option 150 ip 172.16.1.1
!
!
!
no ip domain lookup
ip dhcp-server 172.16.1.1
ip dhcp-server 172.16.2.1
ip dhcp-client network-discovery informs 1 discovers 1 period 3

!
!
!
voice service voip
ip address trusted list
ipv4 192.168.30.1
ipv4 172.16.1.1
mode border-element license capacity 200
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
sip
registrar server expires max 600 min 60

!
voice register global
mode cme
source-address 172.16.1.1 port 2000
max-dn 100
max-pool 5
load 9951 sip9951.9-4-2SR4-1.loads
authenticate register
authenticate realm all
voicemail 600
create profile sync 0010844474287101
!
voice register dn 1
number 3034
call-forward b2bua busy 600
call-forward b2bua noan 600 timeout 10
name Mark
mwi
!
voice register template 10
!
voice register pool 1
id mac 3462.88DB.18B5
type 9951
number 1 dn 1
username cisco password cisco
description mark
codec g711ulaw
no vad
!
!
!
!
!
!
interface Loopback1 - TREID USING THIS IP ADDRESS FOR CME ALSO - ERROR - INVALID.
ip address 172.16.5.1 255.255.255.0
!
interface GigabitEthernet0/0.10
description ROUTER INTERFACE FOR VOICE VLAN
encapsulation dot1Q 10
ip address 172.16.1.1 255.255.255.0
ip helper-address 172.16.2.1
!
interface GigabitEthernet0/0.100
description ROUTER INTERFACE FOR DATA VLAN
encapsulation dot1Q 100
ip address 172.16.2.1 255.255.255.0
!
** BACK TO BACK WITH GIG E 0/1.10 AND GIG E 0/1.100 SO INT IS UP/UP
!

!

!
interface FastEthernet0/3/5
description 9951 SIP PHONE
switchport access vlan 100
switchport voice vlan 10
no ip address
spanning-tree portfast
!
interface FastEthernet0/3/6
description 7962 SCCP PHONE
switchport voice vlan 10
no ip address
spanning-tree portfast
!
i
interface Vlan1
no ip address
shutdown
!
!
ip default-gateway 172.16.2.1
ip default-network 172.16.2.1
!
!

tftp-server flash0:/cme/cme-2/apps42.9-3-1TH2-5.sbn alias apps42.9-3-1TH2-5.sbn
tftp-server flash0:/cme/CME-2/dsp42.9-3-1TH2-5.sbn alias dsp42.9-3-1TH2-5.sbn
tftp-server flash0:/cme/CME-2/SCCP42.9-3-1-1S.loads alias SCCP42.9-3-1-1S.loads
tftp-server flash0:cme/cme-2/jar42sccp.9-3-1TH2-5.sbn alias jar42sccp.9-3-1TH2-5.sbn
tftp-server flash0:/cme/CME-2/cmterm-9951.9-4-2SR4-1.k3.cop.sgn alias cmterm-9951.9-4-2SR4-1.k3.cop.sgn
tftp-server flash0:/cme/CME-2/cnu42.9-3-1TH2-5.sbn alias cnu42.9-3-1TH2-5.sbn
tftp-server flash0:/cme/CME-2/term62.default.loads alias term62.default.loads
tftp-server flash0:/cme/cme-2/sip9951.9-4-2SR4-1.loads alias sip9951.9-4-2SR4-1.loads

!
!
telephony-service

NO IP SOURCE ADDRESS ( UNKNOWN) -------

conference transfer-pattern
max-ephones 24
max-dn 48
load 7962 SCCP42.9-3-1-1S.loads
max-conferences 8 gain -6
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
!
ephone-dn 11 dual-line
number 1001
name Marko
!
ephone 1
mac-address F0B2.E58E.87ED
type 7962
button 1:11

Rajan · ‎07-14-2021

Hi Mark,

As per the below link, "All SCCP phones in Cisco Unified CME must register through the global voice VRF and must be added to the VRF group on the global voice VRF only."

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmevrf.html

It seems like an issue with VRF configuration. Could you check and confirm whether you are adhering to this and other limitations mentioned for CME with VRF config in the above link.

HTH
Rajan
Please rate all useful posts by clicking the star below and mark solutions as accepted wherever applicable

Nithin Eluvathingal · ‎07-14-2021

*** Configured ip address does not match any interface in given VRF. Pls configure a valid ip address. Do you have any VRF configured on this router ?

Can you share your complete config.

markmanogamo · ‎07-14-2021

I( do not have VRF configured at first, but after that error, I added a dummy VRF calleed CME just for grins, but it had no effect. why is CME even looking for a VRF if there is none ?

markmanogamo · ‎07-14-2021

i pasted in mostly the entire config, except for trivial unrelated config.

markmanogamo · ‎07-14-2021

TRIED adding a vrf = CME, and thne use vrf config, and still get that error:

Configured ip address does not match any interface in given VRF. Pls configure a valid ip address

------------------------------

MES-collab#conf t
Enter configuration commands, one per line. End with CNTL/Z.
MES-collab(config)#telep
MES-collab(config)#telephony-service
MES-collab(config-telephony)#group ?
<1-5> group tag

MES-collab(config-telephony)#group 1 ?
vrf define vrfname for group
<cr>

MES-collab(config-telephony)#group 1 vrf CME
VRF "CME" does not exists.

MES-collab(config-telephony)#ip source-address 172.16.5.1
Configured ip address does not match any interface in given VRF. Pls configure a valid ip address

MES-collab(config-telephony)#ip source-address 172.16.1.1
Configured ip address does not match any interface in given VRF. Pls configure a valid ip address

MES-collab(config-telephony)#END
MES-collab#SH
*Jul 14 14:41:08.271: %SYS-5-CONFIG_I: Configured from console by console VRF
Name Default RD Protocols Interfaces
CME <not set>

markmanogamo · ‎07-14-2021

NOtice i have a CME config for SIP PHONE, in voice global, and also the standrd SCCP CME config in telephony-service, is that allowed to run CME for SCCP AND FOR SIP in same CME ROUTER ?

Nithin Eluvathingal · ‎07-14-2021

Never configured a CME with VRF. I have sites running CME without no issues. if you need VRF follow below guide.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmevrf.html

markmanogamo · ‎07-14-2021

I have never needed a VRF in a CME router. So i did not configure it and it is not needed.

The question this whole time is about what that error message means and why the router will not accept an ip address for the source address for cme? I have tried some debugs and do not see phones attempting to send a DHCP request, and i don't know if that's related to the cme router not having an ip address either.

I need some suggestions and alternatives to try. I wondered if it was the Fast E subinterfaces as the CME IP router, but the error occurs when i use the loopback IP address also.

The ip addresses in the router are clearly defined and seen in the mac table and the ARP table. There is no good explanation for why this router is acting this way with that error message.

Nithin Eluvathingal · ‎07-14-2021

I have a customer site who use sub interface for CME. Remove the VRF, reload the router and try.

markmanogamo · ‎07-15-2021

removed all VRF config, reload, same problem, invalid IP address.

MES-collab(config-telephony)#ip source-address 172.16.1.1
Configured ip address does not match any interface in given VRF. Pls configure a valid ip address