cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
335
Views
0
Helpful
2
Replies

CME - 7936 does not have dial tone when you hit the phone button.

mmertens
Level 1
Level 1

However, you can enter the number and hit "dial" and it works. This is CME 4.0.0(1) with 7936 phone load: cmterm_7936.3-3-5-0.bin.

Has anyone run into this issue with these versions? I'm trying to figure out whether if it's a hardware issue (my only 7936 at the site) or a phone load/CME version issue.

Thanks!

Mike.

2 Replies 2

rhugo
Level 3
Level 3

Sounds like a phone load issue. Check through the Release Notes on this Build of CME to see if you can "roll back" to a previous compatible 7936 phone load. I have ran into this with CME 3.4. Might still be issues with this 4.0?

I would first try upgrading to latest FW 3.3(13).

Release notes lists 40 bugs fixed. The bad news, is that there are 30 still open.