Solved: CME 8.6 and 9951 SIP

david.sua · ‎08-23-2011

Hi all!

I am trying to configure the 9951 cisco phone. I know that is supported only in SIP.

I am following this discussion

https://supportforums.cisco.com/thread/2063506

but i cant set the command "load 9951 ...." because is not present for this model.

Router(config-register-global)#load ?

3911 Select the firmware load file for 3911

3951 Select the firmware load file for 3951

7905 Select the firmware load file for 7905

7906 Select the firmware load file for TNP 7906 phone

7911 Select the firmware load file for TNP 7911 phone

7912 Select the firmware load file for 7912

7941 Select the firmware load file for TNP 7941 phones

7941GE Select the firmware load file for TNP 7941GE phones

7942 Select the firmware load file for TNP 7942 phones

7945 Select the firmware load file for TNP 7945 phones

7960-7940 Select the firmware load file for Telecaster 7960 & 7940 phones

7961 Select the firmware load file for TNP 7961 phones

7961GE Select the firmware load file for TNP 7961GE phones

7962 Select the firmware load file for TNP 7962 phones

7965 Select the firmware load file for TNP 7965 phones

7970 Select the firmware load file for TNP 7970 phones

7971 Select the firmware load file for TNP 7971 phones

7975 Select the firmware load file for TNP 7975 phones

ATA Select the firmware load file for ATA

I have a CISCO2921/K9 with IOS c2900-universalk9-mz.SPA.151-2.T2.bin

Are there a solution without upgrade IOS? I don´t have a service contract...

Thanks in advance

gossa1973 · ‎08-23-2011

Hi David,

You are trying to load firmware in telephony-service section, this section is intended for global setings for phones with SCCP protocol, if you want to load firmware for phones based on SIP protocol you must use another section voice register global , for example, use this CLI commands

configure terminal

voice register global

load 9971 sip9971.9-2-1.loads

before you use this CLI command you need to copy firmware files to TFTP server and register firmware files with TFTP server.

tftp-server flash:/phones/9971/kern9971.9-2-1.sebn alias kern9971.9-2-1.sebn

tftp-server flash:/phones/9971/rootfs9971.9-2-1.sebn alias rootfs9971.9-2-1.sebn

tftp-server flash:/phones/9971/skern9971.022809R2-9-2-1.sebn alias skern9971.022809R2-9-2-1.sebn

tftp-server flash:/phones/9971/sboot9971.031610R1-9-2-1.sebn alias sboot9971.031610R1-9-2-1.sebn

tftp-server flash:/phones/9971/sip9971.9-2-1.loads alias sip9971.9-2-1.loads

but load command is not necessay for configuring 9971 phone, phone already have firmware and work correctly

if you want to register 9971 to your CME

you need first enable SIP in your infrastructure

use next commands for that

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

h323

sip

registrar server

then you must configure global setings for SIP phones

use next commands for that

voice register global

mode cme

source-address YOUR ROUTER IP ADDRESS port 5060

max-dn 12

max-pool 12

authenticate register

timezone 28

time-format 24

date-format D/M/Y

tftp-path flash:

camera

video

then you add DN for SIP phone

here is example

voice register dn 1

number 101

name Jonh Smith

label 101 JOHN SMITH

the you need to register your phone to the system with next few commands

voice register pool 1

id mac aaaa.bbbb.cccc <- here you enter MAC of your phone

type 9971

number 1 dn 1

dtmf-relay sip-notify

username xxxx password yyyyy

camera

and that is not all

phone ask tru TFTP your CME for configuration files SEPaaaa.bbbb.cccc.cfg.xml , so you need to force system to create profiles for SIP phones

enter next few commands

conf term

voice register global

no cre pro <- this commad delete old profiles

cre pro <- this command create profile=configuration files

you can debug tftp server to see if phone downloaded configuration with command

debug tftp events

and this is in short how to register 9971 to CME

do not forget to rate this replay

View solution in original post

allan.paula · ‎08-23-2011

Hi,

I had the same problem with the 6911/6941 I updated to a C2900-Ios-universalk9 mz.SPA.151 4.M.bin appeared and all loads.

Checks if this can help you.

Allan de Paula

david.sua · ‎08-23-2011

Thank you Allan.

I hate the new contract policy of cisco... I bought a NEW router that is provided with a old IOS version and if I want to upgrade it because the phones that i bought is not present in this old IOS I need to buy a Smarnet... frustrating

gossa1973 · ‎08-23-2011

Hi David,

You are trying to load firmware in telephony-service section, this section is intended for global setings for phones with SCCP protocol, if you want to load firmware for phones based on SIP protocol you must use another section voice register global , for example, use this CLI commands

configure terminal

voice register global

load 9971 sip9971.9-2-1.loads

before you use this CLI command you need to copy firmware files to TFTP server and register firmware files with TFTP server.

tftp-server flash:/phones/9971/kern9971.9-2-1.sebn alias kern9971.9-2-1.sebn

tftp-server flash:/phones/9971/rootfs9971.9-2-1.sebn alias rootfs9971.9-2-1.sebn

tftp-server flash:/phones/9971/skern9971.022809R2-9-2-1.sebn alias skern9971.022809R2-9-2-1.sebn

tftp-server flash:/phones/9971/sboot9971.031610R1-9-2-1.sebn alias sboot9971.031610R1-9-2-1.sebn

tftp-server flash:/phones/9971/sip9971.9-2-1.loads alias sip9971.9-2-1.loads

but load command is not necessay for configuring 9971 phone, phone already have firmware and work correctly

if you want to register 9971 to your CME

you need first enable SIP in your infrastructure

use next commands for that

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

h323

sip

registrar server

then you must configure global setings for SIP phones

use next commands for that

voice register global

mode cme

source-address YOUR ROUTER IP ADDRESS port 5060

max-dn 12

max-pool 12

authenticate register

timezone 28

time-format 24

date-format D/M/Y

tftp-path flash:

camera

video

then you add DN for SIP phone

here is example

voice register dn 1

number 101

name Jonh Smith

label 101 JOHN SMITH

the you need to register your phone to the system with next few commands

voice register pool 1

id mac aaaa.bbbb.cccc <- here you enter MAC of your phone

type 9971

number 1 dn 1

dtmf-relay sip-notify

username xxxx password yyyyy

camera

and that is not all

phone ask tru TFTP your CME for configuration files SEPaaaa.bbbb.cccc.cfg.xml , so you need to force system to create profiles for SIP phones

enter next few commands

conf term

voice register global

no cre pro <- this commad delete old profiles

cre pro <- this command create profile=configuration files

you can debug tftp server to see if phone downloaded configuration with command

debug tftp events

and this is in short how to register 9971 to CME

do not forget to rate this replay

david.sua · ‎08-24-2011

Thank you gossa, your info was very useful!

Only one appointment, I think that upgrade IOS is mandatory because until y set type 9951 under voice register pool the CME don't create the xml config file for the phone.

Thank you again.

Regards.