CME 8.6 Outbound Caller ID

[Barry Richey]

hi all,

i am relatively new to CME and recently installed a small deployment for a client everything is working as expected but i am just having issues trying to set the outbound callier ID to the users DDI as opposed to the main number.

the company has a DDI range and users would like there direct dials to display on outbound calls and not the main number as it is currently

inbound calls to users DDIs are working fine

please see below config snipet

* note XXXXXX i removed the full numbers for security but each 4 didgit ext matches their DDI

!

voice translation-rule 7

rule 1 /^3920/ /0207XXXXXXX/

rule 2 /^3921/ /0207XXXXXXX/

rule 3 /^3922/ /0207XXXXXXX/

rule 4 /^3923/ /0207XXXXXXX/

rule 5 /^3924/ /0207XXXXXXX/

rule 6 /^3925/ /0207XXXXXXX/

rule 7 /^3926/ /0207XXXXXXX/

rule 8 /^3927/ /0207XXXXXXX/

rule 9 /^3928/ /0207XXXXXXX/

rule 10 /^3929/ /0207XXXXXXX/

!

voice translation-profile InboundDID

translate called 7

!

voice translation-profile OUTBOUND_CLI_DISPLAY

translate calling 7

translate called 7

!

dial-peer voice 1 pots

description ISDN30 OUTBOUND

translation-profile outgoing OUTBOUND_CLI_DISPLAY

destination-pattern 0T

port 0/0/0:15

forward-digits all

!

ephone-dn  5  dual-line

number 3922 secondary 0207XXXXXXX no-reg primary

translation-profile outgoing OUTBOUND_CLI_DISPLAY

!

if i debug the dial-peer i can see it matching dial-peer 1 but still displaying the incorrect number

from what i have read i believe i have configured this correctly but any pointers would be greatly recieved

Jul  3 15:02:24.007: //-1/E85E49668CA5/DPM/dpMatchPeersMoreArg:

   Result=SUCCESS(0)

   List of Matched Outgoing Dial-peer(s):

     1: Dial-peer Tag=1

[paolo bevilacqua · Accepted solution]

Chec debug isdn q931 to see what is actually being sent out.

Note you can also use pattern recall in translation-rule to avoid listing each DID.

[Barry Richey]

hi paolo,

thanks for the pointer;

on running the debug and making a test call i can see that the calling number being sent is the users DDI therefore i believe the ISDN provider might not be passing the presented number; might be a case of them having to enable CLOP.

i have removed the full number from the debug but can see it sending the number correctly

   Result=SUCCESS(0)

   List of Matched Outgoing Dial-peer(s):

     1: Dial-peer Tag=1

Jul  4 07:27:22.833: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x1, Calling num 0207XXXXXXX

Jul  4 07:27:22.837: ISDN Se0/0/0:15 Q931: Sending SETUP  callref = 0x0093 callID = 0x8014 switch = primary-net5 interface = User

Jul  4 07:27:22.837: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0093

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech 

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98388

Exclusive, Channel 8

Progress Ind i = 0x8183 - Origination address is non-ISDN 

Calling Party Number i = 0x0180, '0207XXXXXXX'

Plan:ISDN, Type:Unknown

Called Party Number i = 0x81, '0777XXXXXXX'

Plan:ISDN, Type:Unknown

Jul  4 07:27:22.973: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8093

Channel ID i = 0xA98388

Exclusive, Channel 8

[Ayodeji Okanlawon]

If the calling number is within the allocated DDI, then go and have a word with the Telco provider. From the number it looks like you are in the UK. I think some of the providers charge for you to have CLID displayed. So speak to them

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"There is a wideness in God's mercy Like the wideness of the sea.There's a kindness in His justice Which is more than liberty"

[Barry Richey]

that is correct i am in the UK.

i am having the telco check there CLID settings for the circuit will report back shortly.

[barry]

Hi Barnaby

The other thing that I've found in the UK is that some carriers (Virgin Media in particular) require you to set the calling plan to "ISDN" and the type to "national", otherwise they don't honour the CLID settings.

rule 1 /^3920/ /0207XXXXXXX/ type any national plan any ISDN

Hope this helps. Barry

Barry Hesk

Intrinsic Network Solutions