08-17-2007 11:19 AM - edited 03-14-2019 11:07 PM
Hey i have an ATA186 connected to a CME. From any phone you are able to call the analog phone interfacing the ATA, but the outgoing call from the ATA doesn't work. I don't hear dial tones.
any ideas?
08-17-2007 11:56 AM
Hi,
which FW on the ATA ?
08-17-2007 12:11 PM
the ata030100sccp04021.zup is loaded on the ATA
08-17-2007 01:08 PM
Hi, can you try ATA030203SCCP051201A ?
That's the latest and I use it without issues.
08-20-2007 05:42 AM
i uploaded ATA030203SCCP051201A, it doesn't seem working though. I'm still facing the same problem, no outgoing calls-no dial tones.
11-14-2007 04:02 PM
Did you ever figure this out? I have one out there behaving the same way, and I see we have the same starting load, and never get dial tone, but can receive calls on the phone, have two way audio - I just sent them to go find a plain old analog phone, because we were getting uneven results placing calls to the device with his butt set attached (sometimes gave busy when not off hook), but now I am nervous we have a bigger problem!
Mary Beth
11-15-2007 02:33 AM
Hi Mary,
No dial-tone is bad, can ultimately mean defective hardware. Anticipate the unit may need replacement.
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