CME Cause i = 0x809C - Invalid number format (incomplete number)

ciscoceci · ‎12-17-2013

Hi,

-when i try to send fax i see the follow error in debug isdn:

Cause i = 0x809C - Invalid number format (incomplete number)

-I use the dial-peer..

dial-peer voice 12 pots

description SORTIDES GLOBAL

translation-profile outgoing OutPSTN

destination-pattern 9[01]T

port 0/0/0:23

-Voice-port

voice-port 0/1/1

station-id name FAX2

station-id number 1533

caller-id enable

!

-If i delete the translation-profile in dial-peer the same error.

-Incoming fax works

thanks

Anna.

ciscoceci · ‎12-17-2013

sorry, i forget debug

debug isdn q931 is ON.

C6_PRE_E602858#

Dec 17 11:09:18.731: ISDN Se0/0/0:23 Q931: Applying typeplan for sw-type 0xD is 0x2 0x1, Calling num 2125467889

Dec 17 11:09:18.735: ISDN Se0/0/0:23 Q931: Sending SETUP callref = 0x00C2 callID = 0x8432 switch = primary-ni interface = User

Dec 17 11:09:18.735: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x00C2

Sending Complete

Bearer Capability i = 0x8090A2

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98396

Exclusive, Channel 22

Progress Ind i = 0x8183 - Origination address is non-ISDN

Calling Party Number i = 0x2180, '2127823675'

Plan:ISDN, Type:National

Called Party Number i = 0x80, '011'

Plan:Unknown, Type:Unknown

Dec 17 11:09:18.771: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = 8 callref = 0x80C2

Cause i = 0x80E3A1 - Information element not implemented

Call State i = 0x01

Dec 17 11:09:18.819: ISDN Se0/0/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x80C2

Cause i = 0x809C - Invalid number format (incomplete number)

Jaime Valencia · ‎12-17-2013

I don't think 011 is a valid phone number anywhere in the PSTN.

Send a correct called number.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

ciscoceci · ‎12-17-2013

Thanks Jaime,

We have tried with another number in USA (NY) and see the same error. The number is 164xxxxxxx and it exists. Here the logs:

Dec 17 17:25:54.237: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x00D5

Sending Complete

Bearer Capability i = 0x8090A2

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98397

Exclusive, Channel 23

Progress Ind i = 0x8183 - Origination address is non-ISDN

Calling Party Number i = 0x2180, '2127823675'

Plan:ISDN, Type:National

Called Party Number i = 0x80, '164'

Plan:Unknown, Type:Unknown

Dec 17 17:25:54.321: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = 8 callref = 0x80D5

Cause i = 0x80E3A1 - Information element not implemented

Call State i = 0x01

Dec 17 17:25:54.325: ISDN Se0/0/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x80D5

Cause i = 0x809C - Invalid number format (incomplete number)

Chris Deren · ‎12-17-2013

Again you are sending only 164 as the number, your dial-peers must be stripping the digits, post your full config.

Chris

ciscoceci · ‎12-17-2013

Thanks Chris,

is it you need??

the called ext: DN: 1533 (FAX)

Thanks

Anna

!

voice translation-rule 1

rule 1 /^1526$/ /2127558839\1/

rule 2 /^1527$/ /2127558843\1/

rule 3 /^1528$/ /2127558865\1/

rule 4 /^1529$/ /2127559405\1/

rule 5 /^1530$/ /2127559490\1/

rule 6 /^1531$/ /2127553382\1/

rule 7 /^1532$/ /2127558837\1/

rule 8 /^152$.*$/ /212755883\1/

rule 9 /^1503$/ /2127823330\1/

rule 10 /^150$.*$/ /212782333\1/

rule 11 /^1533$/ /2127823675\1/

rule 12 /^....$/ /2127823335\1/

!

voice translation-rule 2

rule 1 /^2127558839$/ /1526/

rule 2 /^2127558843$/ /1527/

rule 3 /^2127558865$/ /1528/

rule 4 /^2127559405$/ /1529/

rule 5 /^2127559490$/ /1530/

rule 6 /^2127553382$/ /1531/

rule 7 /^2127558837$/ /1532/

rule 8 /^2127823675$/ /1533/

rule 9 /^212755883$.*$/ /152\1/

rule 10 /^212782333$.*$/ /150\1/

rule 11 /^2122975888$/ /1520/

rule 12 /^2122975889$/ /1520/

rule 13 /^212297588$.*$/ /1500/

rule 14 /^212297589$.*$/ /1520/

!

voice translation-profile InPSTN

translate called 2

!

voice translation-profile OutPSTN

translate calling 1

voice-port 0/1/0

ring frequency 50

station-id name FAX

station-id number 1532

caller-id enable

!

voice-port 0/1/1

station-id name FAX2

station-id number 1533

caller-id enable

!

mgcp fax t38 ecm

!

dial-peer voice 10 pots

description ENTRADES GLOBAL

translation-profile incoming InPSTN

incoming called-number .T

direct-inward-dial

!

dial-peer voice 11 pots

description SORTIDES AREA CODE 212

translation-profile outgoing OutPSTN

destination-pattern 91(212)T

port 0/0/0:23

!

dial-peer voice 12 pots

description SORTIDES GLOBAL

translation-profile outgoing OutPSTN

destination-pattern 9[01]T

port 0/0/0:23

Chris Deren · ‎12-17-2013

Please post "debug voice translation" and "debug voice dialpeer"

Chris

ciscoceci · ‎12-17-2013

Hi Chris,

Here the log:

calling: 1533

called: 9 011 93 50 82 011

Thanks

Anna.

Dec 17 18:18:41.895: //-1/xxxxxxxxxxxx/RXRULE/regxrule_get_profile_from_trunkgroup_internal:

Voice port 0x496B11C4 dsl=-1 timeslot=0 does not belong to any trunk group

Dec 17 18:18:41.895: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

Calling Number=1533, Called Number=, Voice-Interface=0x496B11C4,

Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,

Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:41.895: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=1533

Dec 17 18:18:41.899: //-1/66F277ED9BC2/RXRULE/regxrule_stack_pop_RegXruleNumInfo: stack=0x49CA3738; count=1

Dec 17 18:18:41.899: //-1/66F277ED9BC2/RXRULE/regxrule_stack_pop_callinfo_internal: numinfo=0x4CC59160

Dec 17 18:18:41.903: //-1/66F277ED9BC2/RXRULE/regxrule_stack_push_RegXruleNumInfo_internal: stack=0x49CA3738; count=1

Dec 17 18:18:44.383: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Calling Number=, Called Number=9, Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:44.383: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=9

Dec 17 18:18:44.383: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Result=Partial Matches(1) after DP_MATCH_DEST

Dec 17 18:18:44.383: //-1/66F277ED9BC2/DPM/dpMatchPeersMoreArg:

Result=MORE_DIGITS_NEEDED(1)

Dec 17 18:18:44.647: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Calling Number=, Called Number=90, Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:44.647: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=90

Dec 17 18:18:44.647: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Result=Partial Matches(1) after DP_MATCH_DEST

Dec 17 18:18:44.651: //-1/66F277ED9BC2/DPM/dpMatchPeersMoreArg:

Result=MORE_DIGITS_NEEDED(1)

Dec 17 18:18:44.919: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Calling Number=, Called Number=901, Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:44.919: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=901

Dec 17 18:18:44.919: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Result=Partial Matches(1) after DP_MATCH_DEST

Dec 17 18:18:44.919: //-1/66F277ED9BC2/DPM/dpMatchPeersMoreArg:

Result=MORE_DIGITS_NEEDED(1)

Dec 17 18:18:45.191: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Calling Number=, Called Number=9011, Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:45.191: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=9011

Dec 17 18:18:45.191: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Result=Success(0) after DP_MATCH_DEST

Dec 17 18:18:45.191: //-1/66F277ED9BC2/DPM/dpMatchPeersMoreArg:

Result=SUCCESS(0)

List of Matched Outgoing Dial-peer(s):

1: Dial-peer Tag=10002

2: Dial-peer Tag=10001

3: Dial-peer Tag=10003

Dec 17 18:18:45.191: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Calling Number=, Called Number=9011, Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:45.191: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=9011

Dec 17 18:18:45.195: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Result=Success(0) after DP_MATCH_DEST

Dec 17 18:18:45.195: //-1/66F277ED9BC2/DPM/dpMatchPeersMoreArg:

Result=SUCCESS(0)

List of Matched Outgoing Dial-peer(s):

1: Dial-peer Tag=12

2: Dial-peer Tag=10002

3: Dial-peer Tag=10001

4: Dial-peer Tag=10003

Dec 17 18:18:45.195: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Calling Number=, Called Number=9011, Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:45.195: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=9011

Dec 17 18:18:45.195: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Result=Success(0) after DP_MATCH_DEST

Dec 17 18:18:45.195: //-1/66F277ED9BC2/DPM/dpMatchPeersMoreArg:

Result=SUCCESS(0)

List of Matched Outgoing Dial-peer(s):

1: Dial-peer Tag=12

2: Dial-peer Tag=10002

3: Dial-peer Tag=10001

4: Dial-peer Tag=10003

Dec 17 18:18:45.195: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

Calling Number=9011, Called Number=9011, Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:45.195: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=9011

Dec 17 18:18:45.195: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

Result=Success(0) after DP_MATCH_DEST

Dec 17 18:18:45.195: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:

Result=SUCCESS(0)

List of Matched Outgoing Dial-peer(s):

1: Dial-peer Tag=12

2: Dial-peer Tag=10002

3: Dial-peer Tag=10001

4: Dial-peer Tag=10003

Dec 17 18:18:45.195: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

Calling Number=, Called Number=, Voice-Interface=0x0,

Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:45.195: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

Result=NO_MATCH(-1) After All Match Rules Attempt

Dec 17 18:18:45.195: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

Calling Number=9011, Called Number=, Voice-Interface=0x0,

Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:45.195: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=10001

Dec 17 18:18:45.199: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

Calling Number=, Called Number=9011, Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:45.199: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=9011

Dec 17 18:18:45.199: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

Result=Success(0) after DP_MATCH_DEST

Dec 17 18:18:45.199: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:

Result=SUCCESS(0)

List of Matched Outgoing Dial-peer(s):

1: Dial-peer Tag=12

2: Dial-peer Tag=10002

3: Dial-peer Tag=10001

4: Dial-peer Tag=10003

Dec 17 18:18:45.199: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Calling Number=, Called Number=9011, Peer Info Type=DIALPEER_INFO_SPEECH

Dec 17 18:18:45.199: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Match Rule=DP_MATCH_DEST; Called Number=9011

Dec 17 18:18:45.199: //-1/66F277ED9BC2/DPM/dpMatchPeersCore:

Result=Success(0) after DP_MATCH_DEST

Dec 17 18:18:45.199: //-1/66F277ED9BC2/DPM/dpMatchPeersMoreArg:

Result=SUCCESS(0)

List of Matched Outgoing Dial-peer(s):

1: Dial-peer Tag=12

2: Dial-peer Tag=10002

3: Dial-peer Tag=10001

4: Dial-peer Tag=10003

Dec 17 18:18:45.199: //-1/66F277ED9BC2/RXRULE/regxrule_stack_push_RegXruleNumInfo_internal: stack=0x49CA3738; count=2

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_profile_translate_internal: number=1533 type=unknown plan=unknown numbertype=calling

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=1

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=2

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=3

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=4

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=5

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=6

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=7

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=8

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=9

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_match: No match; number=1533 rule precedence=10

Dec 17 18:18:45.203: //-1/66F277ED9BC2/RXRULE/regxrule_profile_match_internal: Matched with rule 11 in ruleset 1