CME GUI Empty

[iptuser55]

HI

Ive been asked to look at a customer who has a couple of problems , the main one is that the CME GUI is empty. Its as if the GUI has only been installed- clcik on phones - no phone only add, hunt grp - only add. Im not a CME person so forgive me -more CUCM , The CME has been configured via the CLI and is working but not how they want it to be  but the customer wants to use the GUI to adminstrate the system, how does the CLI configuration of the DN, Phones etc get "uploaded" to the gui. Is it becase the cme was configured only at the CLI ? 

many thanks

[Manish Gogna]

Hi ,

The following commands should be configured:

ip http server

ip http path flash:

Also add the following:

Conf t

File privilege 0

Telephony-service

Dn-webedit

time-webedit

Web admin system name admin password cisco

Manish

[iptuser55]

Will this pull down the existing Configuration?  I accessed log into the gui ok but there are no details of the existing Configuration which is in the sh run  when accessing the cmd directly?

[Chakshu Piplani]

Hi,

If you are able to login and there is no config, try reloading the router.

FYI:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmegui.html

Regards,

Chakshu Piplani

-Rate helpful posts-

[Nadeem Ahmed]

How to Configure Web on CME for GUI.

GUI Files

A tar archive contains the files that you need to use the Cisco Unified CME graphical user interface (GUI), which provides a mouse-driven interface for provisioning phones after basic installation is complete

SUMMARY STEPS

DETAILED STEPS

Step 1   Go to http://www.cisco.com/cgi-bin/tablebuild.pl/ip-key .

Step 2   Select the file to download.

Step 3   Download zip file to tftp server.

Step 4   Use the zip program to extract the file to be installed, then:

1. If the file is an individual file, use the copy command to copy the files to router flash:

Router# copy tftp://x.x.x.x/P00307020300.sbn flash:

1. If the file is a tar file, use the archive tar command to extract the files to flash memory.

Router# archive tar /xtract tftp:///cme-gui-124-24T.tar flash:

Step 5   Verify the installation. Use the show flash: command to list the files installed in in flash memory.

Step 6   Then enable http server

ip http server

ip http authentication local

ip http path flash:/gui

telephony-service

web admin system name <abc> password <xyz>

PS:  Please make GUI file is pointing to correct" as you need point file where are those located into the flash or dir.

Br,

Nadeem Ahmed

[iptuser55]

Hi

The issue isn't that I can not used the gui or it hasn't been  installed, The issue is that the contents of it are empty.  If I go to phones I expect to see the devices which are configured in the cmd but the section is empty.  There is  a huge grp configured in the cmd but when I look for it in the gui,  again  it isn't seen.  What is configured in the actual come, does not match what is empty in the gui for the same system

1. If you configure something via the cli of the cmd,  should it appear in the gui?

2. If you configure something in the gui,  should it appear in the cmd, cli via sh run? 

3. Should the gui be in synch with the cme? 

Thanks 

[Vivek Batra]

1. CME GUI doesn't offer full configuration. So whatever configuration is supports should be available in GUI as per configuration made via CLI.

2. Yes

3. Yes, it will be in sync but again only for the configuration it supports through GUI.

- Vivek

[Kevin Monteiro]

Hello,

Can u post the "show tech". This will make it easier.

And Do not reload your router.

The basic configuration is shared by Nadeem and Manish in here.

Just make sure those 18 files are extracted and in the flash.

-Regards,

Kevin

[iptuser55]

Hi

Attached is some of the sh tech, I can upload the full version if you need it. Also how do i check if the unity module is running ? I dont think it is

thanks 

[Chakshu Piplani]

The whole point of asking for show tech was so that we can check your flash and confugration.

And the output of show flash is omitted.

Please put the whole output of show tech in a .txt file.

Regards,

Chakshu Piplani

[iptuser55]

see attached