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CME licensing offline

rajkamath
Level 1
Level 1

Good day all, 

Need advice on license activation for CME on a ISR4321 router. stuck at the moment. DID SLR and reserved licenses for CME14-UL . However don't have any voice commands available and guess I need uck9 to be enabled. Not sure about how to proceed. any advice would be very helpful. attaching sh ver and sh license details.

i tried running command license boot level uck9 and it says not supported due to unavailability of license in SLR mode. The router cannot be connected to online. so trying to SLR mode. sh license command output below

 

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2022.10.11 15:33:47 =~=~=~=~=~=~=~=~=~=~=~=
sh lice
Router# sh license all
Smart Licensing Status
======================

Smart Licensing is ENABLED
License Reservation is ENABLED

License Conversion:
Automatic Conversion Enabled: False
Status: Not started

Export Authorization Key:
Features Authorized:
<none>

Utility:
Status: DISABLED

Smart Licensing Using Policy:
Status: ENABLED

Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
--More--   Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED

Transport:
Type: Transport Off

Miscellaneous:
Custom Id: <empty>

Policy:
Policy in use: Merged from multiple sources.
Reporting ACK required: yes (CISCO default)
Unenforced/Non-Export Perpetual Attributes:
First report requirement (days): 365 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 90 (CISCO default)
Unenforced/Non-Export Subscription Attributes:
First report requirement (days): 90 (CISCO default)
Reporting frequency (days): 90 (CISCO default)
Report on change (days): 90 (CISCO default)
Enforced (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
--More--   Report on change (days): 0 (CISCO default)
Export (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 0 (CISCO default)

Usage Reporting:
Last ACK received: <none>
Next ACK deadline: <none>
Reporting push interval: 0 (no reporting)
Next ACK push check: <none>
Next report push: <none>
Last report push: <none>
Last report file write: <none>

Trust Code Installed: <none>

License Usage
=============

CME v14 Endpoint License (CME_EP):
Description: Unified Communications Manager Express (CME) Endpoint License
Count: 0
--More--   Status: NOT IN USE
Export status: NOT RESTRICTED
Feature Name: CME v14 Endpoint License
Feature Description: Unified Communications Manager Express (CME) Endpoint License
Enforcement type: NOT ENFORCED
License type: Subscription
Reservation:
Reservation status: SPECIFIC INSTALLED
Total reserved count: 26

Product Information
===================
UDI: PID:ISR4321/K9,SN:FDO26300QM1

Agent Version
=============
Smart Agent for Licensing: 5.0.14_rel/89

License Authorizations
======================
Overall status:
Active: PID:ISR4321/K9,SN:FDO26300QM1
--More--   Status: SPECIFIC INSTALLED on Oct 11 10:46:32 2022 UTC
Last Confirmation code: 99ed6142

Specified license reservations:
CME v14 Endpoint License (CME_EP):
Description: Unified Communications Manager Express (CME) Endpoint License
Total reserved count: 26
Enforcement type: NOT ENFORCED
Term information:
Active: PID:ISR4321/K9,SN:FDO26300QM1
Authorization type: SPECIFIC INSTALLED on Oct 11 10:46:32 2022 UTC
License type: PERPETUAL
Term Count: 26

Purchased Licenses:
No Purchase Information Available

 


Router#

2 Accepted Solutions

Accepted Solutions

b.winter
VIP
VIP

have you activated the uck9 lic?
license boot level uck9

and maybe also agree to the EULA: license accept end user agreement

Then save the config and reboot

View solution in original post

rajkamath
Level 1
Level 1

had to disable SLR, then activate UCK9,accept end user license agreement, wr and reboot. then redo the SLR to reserve the license. All have been installed and working the way its supposed to. 

View solution in original post

4 Replies 4

b.winter
VIP
VIP

have you activated the uck9 lic?
license boot level uck9

and maybe also agree to the EULA: license accept end user agreement

Then save the config and reboot

Did accept Eula . 

if I try the license boot level uck9 get the below error message as in attached . Should I delete the slr 

rajkamath
Level 1
Level 1

The exact message is License configuration for feature uck9 is not accepted due to unavailability of license in SLR mode 

rajkamath
Level 1
Level 1

had to disable SLR, then activate UCK9,accept end user license agreement, wr and reboot. then redo the SLR to reserve the license. All have been installed and working the way its supposed to.