Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a customer with new 8851 phones that are not auto selecting the ringing line when it is any other DN than the primary line. I've read that this feature is default on the 8800 series where as older models had the Auto Call Select option. I ha...
Hello Tech'sIm looking for an external speaker solutions for overhead paging. The phones are 8811's and the enviroment is a clinic waiting area.If there is a simple solution please provide an guideThanks
Hi,As per documentation when the Enable cluster-wide Call Park Number/Ranges parameter values is FALSE (default) the Call Park feature is implemented restricted to a specific Unified CM node.However, a CUCM cluster is built with more than one subscri...
Hi,Im using CUCM 12.5 and UCCX for call center.My users have Jabber + Cisco Finesse.Randomly, my agents do not hear customers from external calls who pass through UCCX.On debuging, I can see ports udp 4000 & 4001 denied on the network between agents ...
I have CP-BEKEM= key expansion modules connected on CP-8851 phones registered in CUCM. Since we are in the process of migrating to Webex Calling I would like to know if those modules can be connected to MPP 8851 phone so we can use them in Webex Cal...
We have a customer with SIP trunk between CUCM and ISR 4351 Gateway router connected with PRI's. There was no issues when they were running on 16.12.03s but when we upgrade IOS on 4351 to 17.03.05 SIP trunk to CUCM started flapping and never stayed ...
Customer needs to migrate from 2951 to isr4431 voice gateway with same configuration. Please let me know the best practice to migrate the voice gateway and what changes that needs to be made.
Hello,I ran into a problem that all users on LDAP in Rank 1, I need to move them to a new rank at once.How can I do that?Thanks in advance
HiI have CUCM 12.5 and my CAFor internal purpose, I need to add IP address as SAN on the certificat How can I do it ?
I have strange issue using MOH, it hear silent with PSTN, eveything good only with internal call but when a call came from the pstn and one of the users put the call on hold it hear silent and sometimes it works randomly.
Anyone help with process to migrate voicemail box stores from existing unrestricted unity connection version 11.5 to restricted 14.0 version
Ever since we upgraded to CUCM 12.5.1.14900-63, our Cisco 6941 phones are running 2 hours behind, all our other versions (7821,7841,7962G,6901) are displaying the correct time. All those versions of phones are pointing to 1 NTP Server.
Hi Tech people, I have have the following environment: 1- CUCM Publisher & Subscriber 2- Attendant Console Server Publisher & Subscriber My attendant console Server is giving me the following error once i verify the CUCM connectivity with attendant...
I can't find any info in the online manuals for a Cisco IP handset, so would appreciate some help.We have a psychology service. When a client calls and the receptionist is busy, the client can leave a voicemail.Problem is, the caller's voice can be h...
Hi, I am very new to Cisco CUCME, and I have a phone that will register, but the Line 1 and Line 2 buttons or picking up the handset will not generate a dial tone. We got a new phone, and after it ran the firmware upgrade and registered, it worked fo...
