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cme to cme calls failing

Hi Everyone,

We have two branches (KA and MD) where until yesterday everything was working fine.

Since yesterday when we are calling to MD branch from KA branch only the phones are ringing but when we answer the call the calls are getting disconnected.

Ephone telephone numbers at Md branch are in the range of 40.. and at KA branch are in the range of 11.. and 12..  

It would be really helpful if you could find me a solution.

Please find the attached show run configuration of both the brnaches.Also let me know if you need any debugs for these configs.

13 Replies 13

Manish Prasad
Level 5
Level 5

Calls from KA to MD also failing from PSTN ?

Please send  debug ccsip messages and debug voip ccapi inout.

Thanks

Manish

Rate all the helpful post.

Hi Manish,

Thanks for responding. the calls from ka to md from pstn is not failing. Find the below requested debugs

Madina-BR1-CME#

004368: Dec 29 23:18:19.417: //-1/1883D6D1AEDC/CCAPI/cc_api_display_ie_subfields

   cc_api_call_setup_ind_common:

   cisco-username=192.168.11.160

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4035

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

004369: Dec 29 23:18:19.417: //-1/1883D6D1AEDC/CCAPI/cc_api_call_setup_ind_commo

   Interface=0x8786AC44, Call Info(

   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Scree

   Called Number=4035(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T

   Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS

004370: Dec 29 23:18:19.417: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004371: Dec 29 23:18:19.417: :cc_get_feature_vsa malloc success

004372: Dec 29 23:18:19.417: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004373: Dec 29 23:18:19.417:  cc_get_feature_vsa count is 3

004374: Dec 29 23:18:19.417: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004375: Dec 29 23:18:19.417: :FEATURE_VSA attributes are: feature_name:0,feature

004376: Dec 29 23:18:19.417: //2336/1883D6D1AEDC/CCAPI/cc_api_call_setup_ind_com

   Set Up Event Sent;

   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, P

   Called Number=4035(TON=Unknown, NPI=Unknown))

004377: Dec 29 23:18:19.417: //2336/1883D6D1AEDC/CCAPI/cc_process_call_setup_ind

   Event=0x885EBD68

004378: Dec 29 23:18:19.417: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 4035

004379: Dec 29 23:18:19.417: //2336/1883D6D1AEDC/CCAPI/ccCallSetContext:

   Context=0x8AE77D6C

004380: Dec 29 23:18:19.417: //2336/1883D6D1AEDC/CCAPI/cc_process_call_setup_ind

   >>>>CCAPI handed cid 2336 with tag 0 to app "_ManagedAppProcess_Default"

004381: Dec 29 23:18:19.417: //2336/1883D6D1AEDC/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

004382: Dec 29 23:18:19.421: //2336/1883D6D1AEDC/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=FALSE, Mode=0,

   Outgoing Dial-peer=4000, Params=0x8AE7A73C, Progress Indication=NULL(0)

004383: Dec 29 23:18:19.421: //2336/1883D6D1AEDC/CCAPI/ccCheckClipClir:

   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present

004384: Dec 29 23:18:19.421: //2336/1883D6D1AEDC/CCAPI/ccCheckClipClir:

   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presen

004385: Dec 29 23:18:19.421: //2336/1883D6D1AEDC/CCAPI/ccCallSetupRequest:

   Destination Pattern=40[0-4]., Called Number=4035, Digit Strip=FALSE

004386: Dec 29 23:18:19.421: //2336/1883D6D1AEDC/CCAPI/ccCallSetupRequest:

   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentatio

   Called Number=4035(TON=Unknown, NPI=Unknown),

   Redirect Number=, Display Info=

   Account Number=192.168.11.160, Final Destination Flag=TRUE,

   Guid=1883D6D1-7018-11E3-AEDC-EDB6A4A5D089, Outgoing Dial-peer=4000

004387: Dec 29 23:18:19.421: //2336/1883D6D1AEDC/CCAPI/cc_api_display_ie_subfiel

   ccCallSetupRequest:

   cisco-username=192.168.11.160

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4035

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

004388: Dec 29 23:18:19.421: //2336/1883D6D1AEDC/CCAPI/ccIFCallSetupRequestPriva

   Interface=0x8786AC44, Interface Type=1, Destination=, Mode=0x0,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screeni

   Called Number=4035(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=40

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl

004389: Dec 29 23:18:19.421: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004390: Dec 29 23:18:19.421: :cc_get_feature_vsa malloc success

004391: Dec 29 23:18:19.421: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004392: Dec 29 23:18:19.421:  cc_get_feature_vsa count is 4

004393: Dec 29 23:18:19.421: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004394: Dec 29 23:18:19.421: :FEATURE_VSA attributes are: feature_name:0,feature

004395: Dec 29 23:18:19.421: //2337/1883D6D1AEDC/CCAPI/ccIFCallSetupRequestPriva

   SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1

004396: Dec 29 23:18:19.421: //2337/1883D6D1AEDC/CCAPI/ccCallSetContext:

   Context=0x8AE7A6EC

004397: Dec 29 23:18:19.421: //2336/1883D6D1AEDC/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=4000

004398: Dec 29 23:18:19.425: //2337/1883D6D1AEDC/CCAPI/cc_api_event_indication:

   Event=93, Call Id=2337

004399: Dec 29 23:18:19.425: //2337/1883D6D1AEDC/CCAPI/cc_api_event_indication:

   Event Is Sent To Conferenced SPI(s) Directly

004400: Dec 29 23:18:19.429: //-1/1883D6D1AEDC/CCAPI/cc_api_display_ie_subfields

   cc_api_call_setup_ind_common:

   cisco-username=192.168.80.160

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4035

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

004401: Dec 29 23:18:19.429: //-1/1883D6D1AEDC/CCAPI/cc_api_call_setup_ind_commo

   Interface=0x8786AC44, Call Info(

   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Scree

   Called Number=4035(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T

   Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS

004402: Dec 29 23:18:19.429: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a

004403: Dec 29 23:18:19.429: //-1/1883D6D1AEDC/CCAPI/cc_api_call_setup_ind_commo

   SPI Call Setup Request Is Failed

004404: Dec 29 23:18:19.429: //2337/1883D6D1AEDC/CCAPI/cc_api_call_disconnected:

   Cause Value=127, Interface=0x8786AC44, Call Id=2337

004405: Dec 29 23:18:19.429: //2337/1883D6D1AEDC/CCAPI/cc_api_call_disconnected:

   Call Entry(Responsed=TRUE, Cause Value=127, Retry Count=0)

004406: Dec 29 23:18:19.433: //2336/1883D6D1AEDC/CCAPI/ccCallReleaseResources:

   release reserved xcoding resource.

004407: Dec 29 23:18:19.433: //2337/1883D6D1AEDC/CCAPI/ccCallSetAAA_Accounting:

   Accounting=0, Call Id=2337

004408: Dec 29 23:18:19.433: //2337/1883D6D1AEDC/CCAPI/ccCallDisconnect:

   Cause Value=127, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect

004409: Dec 29 23:18:19.433: //2337/1883D6D1AEDC/CCAPI/ccCallDisconnect:

   Cause Value=127, Call Entry(Responsed=TRUE, Cause Value=127)

004410: Dec 29 23:18:19.433: //2337/1883D6D1AEDC/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

004411: Dec 29 23:18:19.433: //2337/1883D6D1AEDC/CCAPI/cc_api_call_disconnect_do

   Disposition=0, Interface=0x8786AC44, Tag=0x0, Call Id=2337,

   Call Entry(Disconnect Cause=127, Voice Class Cause Code=0, Retry Count=0)

004412: Dec 29 23:18:19.433: //2337/1883D6D1AEDC/CCAPI/cc_api_call_disconnect_do

   Call Disconnect Event Sent

004413: Dec 29 23:18:19.433: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004414: Dec 29 23:18:19.433: :cc_free_feature_vsa freeing 8AE4D330

004415: Dec 29 23:18:19.433: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004416: Dec 29 23:18:19.433:  vsacount in free is 3

004417: Dec 29 23:18:19.433: //2336/1883D6D1AEDC/CCAPI/ccCallDisconnect:

   Cause Value=127, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect

004418: Dec 29 23:18:19.433: //2336/1883D6D1AEDC/CCAPI/ccCallDisconnect:

   Cause Value=127, Call Entry(Responsed=TRUE, Cause Value=127)

004419: Dec 29 23:18:19.437: //2336/1883D6D1AEDC/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

004420: Dec 29 23:18:19.437: //2336/1883D6D1AEDC/CCAPI/cc_api_call_disconnect_do

   Disposition=0, Interface=0x8786AC44, Tag=0x0, Call Id=2336,

   Call Entry(Disconnect Cause=127, Voice Class Cause Code=0, Retry Count=0)

004421: Dec 29 23:18:19.437: //2336/1883D6D1AEDC/CCAPI/cc_api_call_disconnect_do

   Call Disconnect Event Sent

004422: Dec 29 23:18:19.437: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004423: Dec 29 23:18:19.437: :cc_free_feature_vsa freeing 8AE4C7D0

004424: Dec 29 23:18:19.437: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004425: Dec 29 23:18:19.437:  vsacount in free is 2

Hi.

In Medina-Br1-Cme please shut dial-peer 4000 and try again.

Please , after shutdown, please resend the debug output.

Thanks

Regards.

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"

Hello Abdul,

There is loop on the call 004402: Dec 29 23:18:19.429: %CALL_CONTROL-6-CALL_LOOP: , this is IOS feature which prevent any loop on gateway.

Please check any new configuration applied to any of these gateway (specially dial-peer) or any new set up made (like putting a new gw on network) , which in result creating a new route or pointing to inbound dial-peer.

This generally occurs because of overlapping dial-peer , please verify any overlapping dial-peer ,remove it and then test.

Thanks

Manish

Rate all the helpful post.

I have removed the dial-peer 4000 and still the problem persists find the ccapi output after removing:

Madina-BR1-CME#

004821: Dec 30 11:49:10.974: //-1/FDE37900BEAA/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=192.168.11.160

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4034

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

004822: Dec 30 11:49:10.974: //-1/FDE37900BEAA/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x8786AC44, Call Info(

   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4034(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=2468

004823: Dec 30 11:49:10.974: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004824: Dec 30 11:49:10.974: :cc_get_feature_vsa malloc success

004825: Dec 30 11:49:10.974: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004826: Dec 30 11:49:10.974:  cc_get_feature_vsa count is 3

004827: Dec 30 11:49:10.974: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004828: Dec 30 11:49:10.974: :FEATURE_VSA attributes are: feature_name:0,feature_time:2330252088,feature_id:2062

004829: Dec 30 11:49:10.974: //2468/FDE37900BEAA/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4034(TON=Unknown, NPI=Unknown))

004830: Dec 30 11:49:10.974: //2468/FDE37900BEAA/CCAPI/cc_process_call_setup_ind:

   Event=0x885EC860

004831: Dec 30 11:49:10.974: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 4034

004832: Dec 30 11:49:10.974: //2468/FDE37900BEAA/CCAPI/ccCallSetContext:

   Context=0x8AE77D6C

004833: Dec 30 11:49:10.974: //2468/FDE37900BEAA/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 2468 with tag 0 to app "_ManagedAppProcess_Default"

004834: Dec 30 11:49:10.978: //2468/FDE37900BEAA/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

004835: Dec 30 11:49:10.978: //2468/FDE37900BEAA/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=FALSE, Mode=0,

   Outgoing Dial-peer=20004, Params=0x8AE7013C, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)

004836: Dec 30 11:49:10.978: //2468/FDE37900BEAA/CCAPI/ccCheckClipClir:

   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

004837: Dec 30 11:49:10.978: //2468/FDE37900BEAA/CCAPI/ccCheckClipClir:

   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

004838: Dec 30 11:49:10.978: //2468/FDE37900BEAA/CCAPI/ccCallSetupRequest:

   Destination Pattern=4034$, Called Number=4034, Digit Strip=TRUE

004839: Dec 30 11:49:10.978: //2468/FDE37900BEAA/CCAPI/ccCallSetupRequest:

   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4034(TON=Unknown, NPI=Unknown),

   Redirect Number=, Display Info=

   Account Number=192.168.11.160, Final Destination Flag=TRUE,

   Guid=FDE37900-7080-11E3-BEAA-EDB6A4A5D089, Outgoing Dial-peer=20004

004840: Dec 30 11:49:10.978: //2468/FDE37900BEAA/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=192.168.11.160

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4034

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

004841: Dec 30 11:49:10.978: //2468/FDE37900BEAA/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x8966B7D4, Interface Type=6, Destination=, Mode=0x0,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4034(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20004, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

004842: Dec 30 11:49:10.978: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004843: Dec 30 11:49:10.978: :cc_get_feature_vsa malloc success

004844: Dec 30 11:49:10.978: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004845: Dec 30 11:49:10.978:  cc_get_feature_vsa count is 4

004846: Dec 30 11:49:10.978: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004847: Dec 30 11:49:10.978: :FEATURE_VSA attributes are: feature_name:0,feature_time:2330248504,feature_id:2063

004848: Dec 30 11:49:10.982: //2469/FDE37900BEAA/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

004849: Dec 30 11:49:10.982: //2469/FDE37900BEAA/CCAPI/ccCallSetContext:

   Context=0x8AE700EC

004850: Dec 30 11:49:10.982: //2468/FDE37900BEAA/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=20004

004851: Dec 30 11:49:10.982: //2469/FDE37900BEAA/CCAPI/cc_api_update_call_info:

   Interface=0x8966B7D4, Call Id=0x9A5

004852: Dec 30 11:49:10.982: //2469/FDE37900BEAA/CCAPI/cc_api_call_proceeding:

   Interface=0x8966B7D4, Progress Indication=NULL(0)

004853: Dec 30 11:49:10.986: //2469/FDE37900BEAA/CCAPI/cc_api_call_alert:

   Interface=0x8966B7D4, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

004854: Dec 30 11:49:10.986: //2469/FDE37900BEAA/CCAPI/cc_api_call_alert:

   Call Entry(Retry Count=0, Responsed=TRUE)

004855: Dec 30 11:49:10.986: //2468/FDE37900BEAA/CCAPI/ccCallAlert:

   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

004856: Dec 30 11:49:10.990: //2468/FDE37900BEAA/CCAPI/ccCallAlert:

   Call Entry(Responsed=TRUE, Alert Sent=TRUE)

004857: Dec 30 11:49:10.990: //2469/FDE37900BEAA/CCAPI/cc_api_get_called_ccm_detected:

   CallInfo(ccm detected=0)

004858: Dec 30 11:49:10.990: //2469/FDE37900BEAA/CCAPI/ccCallFeature:

   Feature Type=25, Call Id=2469

004859: Dec 30 11:49:10.990: //2468/FDE37900BEAA/CCAPI/cc_api_get_delay_xport:

   CallInfo(delay xport=FALSE)

004860: Dec 30 11:49:10.994: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x8864B28C, Interface Type=6, Destination=, Mode=0x0,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4034(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

004861: Dec 30 11:49:10.994: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004862: Dec 30 11:49:10.994: :cc_get_feature_vsa malloc success

004863: Dec 30 11:49:10.994: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004864: Dec 30 11:49:10.994:  cc_get_feature_vsa count is 5

004865: Dec 30 11:49:10.994: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004866: Dec 30 11:49:10.994: :FEATURE_VSA attributes are: feature_name:0,feature_time:2330248280,feature_id:2064

004867: Dec 30 11:49:10.994: //2470/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

004868: Dec 30 11:49:10.994: //2470/xxxxxxxxxxxx/CCAPI/cc_api_call_proceeding:

   Interface=0x8864B28C, Progress Indication=NULL(0)

004869: Dec 30 11:49:10.994: //2470/xxxxxxxxxxxx/CCAPI/cc_api_call_alert:

   Interface=0x8864B28C, Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)

004870: Dec 30 11:49:10.994: //2470/xxxxxxxxxxxx/CCAPI/cc_api_call_alert:

   Call Entry(Retry Count=0, Responsed=TRUE)

004871: Dec 30 11:49:10.998: //2470/xxxxxxxxxxxx/CCAPI/ccCallFeature:

   Feature Type=12, Call Id=2470

004872: Dec 30 11:49:10.998: //2470/xxxxxxxxxxxx/CCAPI/cc_api_call_alert:

   Interface=0x8864B28C, Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)

004873: Dec 30 11:49:10.998: //2470/xxxxxxxxxxxx/CCAPI/cc_api_call_alert:

   Call Entry(Retry Count=0, Responsed=TRUE)

004874: Dec 30 11:49:16.126: //2468/FDE37900BEAA/CCAPI/cc_api_call_disconnected:

   Cause Value=41, Interface=0x8786AC44, Call Id=2468

004875: Dec 30 11:49:16.126: //2468/FDE37900BEAA/CCAPI/cc_api_call_disconnected:

   Call Entry(Responsed=TRUE, Cause Value=41, Retry Count=0)

004876: Dec 30 11:49:16.126: //2469/FDE37900BEAA/CCAPI/ccCallDisconnect:

   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

004877: Dec 30 11:49:16.130: //2469/FDE37900BEAA/CCAPI/ccCallDisconnect:

   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)

004878: Dec 30 11:49:16.130: //2469/FDE37900BEAA/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

004879: Dec 30 11:49:16.130: //2468/FDE37900BEAA/CCAPI/ccCallDisconnect:

   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=41)

004880: Dec 30 11:49:16.130: //2468/FDE37900BEAA/CCAPI/ccCallDisconnect:

   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)

004881: Dec 30 11:49:16.130: //2468/FDE37900BEAA/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

004882: Dec 30 11:49:16.130: //2468/FDE37900BEAA/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x8786AC44, Tag=0x0, Call Id=2468,

   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)

004883: Dec 30 11:49:16.130: //2468/FDE37900BEAA/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

004884: Dec 30 11:49:16.130: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004885: Dec 30 11:49:16.130: :cc_free_feature_vsa freeing 8AE4D330

004886: Dec 30 11:49:16.130: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004887: Dec 30 11:49:16.130:  vsacount in free is 4

004888: Dec 30 11:49:16.134: //2469/FDE37900BEAA/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x8966B7D4, Tag=0x0, Call Id=2469,

   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)

004889: Dec 30 11:49:16.134: //2469/FDE37900BEAA/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

004890: Dec 30 11:49:16.134: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004891: Dec 30 11:49:16.134: :cc_free_feature_vsa freeing 8AE4C530

004892: Dec 30 11:49:16.134: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004893: Dec 30 11:49:16.134:  vsacount in free is 3

004894: Dec 30 11:49:16.138: //2470/xxxxxxxxxxxx/CCAPI/ccCallFeature:

   Feature Type=34, Call Id=2470

004895: Dec 30 11:49:16.138: //2470/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

004896: Dec 30 11:49:16.138: //2470/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

004897: Dec 30 11:49:16.138: //2470/xxxxxxxxxxxx/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

004898: Dec 30 11:49:16.142: //2470/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x8864B28C, Tag=0x0, Call Id=2470,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

004899: Dec 30 11:49:16.142: //2470/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

004900: Dec 30 11:49:16.142: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004901: Dec 30 11:49:16.142: :cc_free_feature_vsa freeing 8AE4C450

004902: Dec 30 11:49:16.142: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004903: Dec 30 11:49:16.142:  vsacount in free is 2

Hi.

Can you please try a call to extension 4014 and send the output of a debug ccapi inout?

Thanks

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"

Hi carlo

thanks for taking interest in solving my issue. Please find the below requested debug

004904: Dec 30 12:42:32.546: //-1/7227AD92BF8D/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=192.168.11.160

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4014

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

004905: Dec 30 12:42:32.546: //-1/7227AD92BF8D/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x8786AC44, Call Info(

   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4014(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=2471

004906: Dec 30 12:42:32.546: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004907: Dec 30 12:42:32.546: :cc_get_feature_vsa malloc success

004908: Dec 30 12:42:32.546: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004909: Dec 30 12:42:32.550:  cc_get_feature_vsa count is 3

004910: Dec 30 12:42:32.550: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004911: Dec 30 12:42:32.550: :FEATURE_VSA attributes are: feature_name:0,feature_time:2330248280,feature_id:2065

004912: Dec 30 12:42:32.550: //2471/7227AD92BF8D/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4014(TON=Unknown, NPI=Unknown))

004913: Dec 30 12:42:32.550: //2471/7227AD92BF8D/CCAPI/cc_process_call_setup_ind:

   Event=0x885EC860

004914: Dec 30 12:42:32.550: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 4014

004915: Dec 30 12:42:32.550: //2471/7227AD92BF8D/CCAPI/ccCallSetContext:

   Context=0x8AE72A6C

004916: Dec 30 12:42:32.550: //2471/7227AD92BF8D/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 2471 with tag 0 to app "_ManagedAppProcess_Default"

004917: Dec 30 12:42:32.550: //2471/7227AD92BF8D/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

004918: Dec 30 12:42:32.554: //2471/7227AD92BF8D/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=FALSE, Mode=0,

   Outgoing Dial-peer=20019, Params=0x8AE715FC, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)

004919: Dec 30 12:42:32.554: //2471/7227AD92BF8D/CCAPI/ccCheckClipClir:

   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

004920: Dec 30 12:42:32.554: //2471/7227AD92BF8D/CCAPI/ccCheckClipClir:

   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

004921: Dec 30 12:42:32.554: //2471/7227AD92BF8D/CCAPI/ccCallSetupRequest:

   Destination Pattern=4014$, Called Number=4014, Digit Strip=TRUE

004922: Dec 30 12:42:32.554: //2471/7227AD92BF8D/CCAPI/ccCallSetupRequest:

   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4014(TON=Unknown, NPI=Unknown),

   Redirect Number=, Display Info=

   Account Number=192.168.11.160, Final Destination Flag=TRUE,

   Guid=7227AD92-7088-11E3-BF8D-EDB6A4A5D089, Outgoing Dial-peer=20019

004923: Dec 30 12:42:32.554: //2471/7227AD92BF8D/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=192.168.11.160

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4014

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

004924: Dec 30 12:42:32.554: //2471/7227AD92BF8D/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x895D9D10, Interface Type=6, Destination=, Mode=0x0,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4014(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20019, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

004925: Dec 30 12:42:32.554: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004926: Dec 30 12:42:32.554: :cc_get_feature_vsa malloc success

004927: Dec 30 12:42:32.554: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004928: Dec 30 12:42:32.554:  cc_get_feature_vsa count is 4

004929: Dec 30 12:42:32.554: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

004930: Dec 30 12:42:32.554: :FEATURE_VSA attributes are: feature_name:0,feature_time:2330248504,feature_id:2066

004931: Dec 30 12:42:32.554: //2472/7227AD92BF8D/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

004932: Dec 30 12:42:32.554: //2472/7227AD92BF8D/CCAPI/ccCallSetContext:

   Context=0x8AE715AC

004933: Dec 30 12:42:32.554: //2471/7227AD92BF8D/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=20019

004934: Dec 30 12:42:32.554: //2472/7227AD92BF8D/CCAPI/cc_api_update_call_info:

   Interface=0x895D9D10, Call Id=0x9A8

004935: Dec 30 12:42:32.558: //2472/7227AD92BF8D/CCAPI/cc_api_call_proceeding:

   Interface=0x895D9D10, Progress Indication=NULL(0)

004936: Dec 30 12:42:32.558: //2472/7227AD92BF8D/CCAPI/cc_api_call_alert:

   Interface=0x895D9D10, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

004937: Dec 30 12:42:32.558: //2472/7227AD92BF8D/CCAPI/cc_api_call_alert:

   Call Entry(Retry Count=0, Responsed=TRUE)

004938: Dec 30 12:42:32.562: //2471/7227AD92BF8D/CCAPI/ccCallAlert:

   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

004939: Dec 30 12:42:32.562: //2471/7227AD92BF8D/CCAPI/ccCallAlert:

   Call Entry(Responsed=TRUE, Alert Sent=TRUE)

004940: Dec 30 12:42:32.562: //2472/7227AD92BF8D/CCAPI/cc_api_get_called_ccm_detected:

   CallInfo(ccm detected=0)

004941: Dec 30 12:42:32.562: //2472/7227AD92BF8D/CCAPI/ccCallFeature:

   Feature Type=25, Call Id=2472

004942: Dec 30 12:42:32.562: //2471/7227AD92BF8D/CCAPI/cc_api_get_delay_xport:

   CallInfo(delay xport=FALSE)

004943: Dec 30 12:42:37.658: //2471/7227AD92BF8D/CCAPI/cc_api_call_disconnected:

   Cause Value=41, Interface=0x8786AC44, Call Id=2471

004944: Dec 30 12:42:37.658: //2471/7227AD92BF8D/CCAPI/cc_api_call_disconnected:

   Call Entry(Responsed=TRUE, Cause Value=41, Retry Count=0)

004945: Dec 30 12:42:37.658: //2472/7227AD92BF8D/CCAPI/ccCallDisconnect:

   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

004946: Dec 30 12:42:37.658: //2472/7227AD92BF8D/CCAPI/ccCallDisconnect:

   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)

004947: Dec 30 12:42:37.658: //2472/7227AD92BF8D/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

004948: Dec 30 12:42:37.662: //2471/7227AD92BF8D/CCAPI/ccCallDisconnect:

   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=41)

004949: Dec 30 12:42:37.662: //2471/7227AD92BF8D/CCAPI/ccCallDisconnect:

   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)

004950: Dec 30 12:42:37.662: //2471/7227AD92BF8D/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

004951: Dec 30 12:42:37.662: //2471/7227AD92BF8D/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x8786AC44, Tag=0x0, Call Id=2471,

   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)

004952: Dec 30 12:42:37.662: //2471/7227AD92BF8D/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

004953: Dec 30 12:42:37.662: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004954: Dec 30 12:42:37.662: :cc_free_feature_vsa freeing 8AE4C450

004955: Dec 30 12:42:37.662: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004956: Dec 30 12:42:37.662:  vsacount in free is 3

004957: Dec 30 12:42:37.666: //2472/7227AD92BF8D/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x895D9D10, Tag=0x0, Call Id=2472,

   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)

004958: Dec 30 12:42:37.666: //2472/7227AD92BF8D/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

004959: Dec 30 12:42:37.666: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004960: Dec 30 12:42:37.666: :cc_free_feature_vsa freeing 8AE4C530

004961: Dec 30 12:42:37.666: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

004962: Dec 30 12:42:37.666:  vsacount in free is 2

Hi.

In Medina CME, add:

voice service voip

no ip address trusted list

h323

call start slow

On Kakia CME

dial-peer voice 4000

dtmf-relay h245-alphanumeric

no vad

And send debug

Thanks

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"

Please find the debugs after the requested changes:

Madina-BR1-CME#debug voice ccapi inout

voip ccapi inout debugging is on

Madina-BR1-CME#term mon

Madina-BR1-CME#

005110: Dec 30 13:30:37.937: //-1/2A117E9080A4/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=192.168.11.160

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4014

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

005111: Dec 30 13:30:37.937: //-1/2A117E9080A4/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x8786AC44, Call Info(

   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4014(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=2477

005112: Dec 30 13:30:37.937: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

005113: Dec 30 13:30:37.937: :cc_get_feature_vsa malloc success

005114: Dec 30 13:30:37.937: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

005115: Dec 30 13:30:37.937:  cc_get_feature_vsa count is 3

005116: Dec 30 13:30:37.937: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

005117: Dec 30 13:30:37.937: :FEATURE_VSA attributes are: feature_name:0,feature_time:2330248280,feature_id:2071

005118: Dec 30 13:30:37.937: //2477/2A117E9080A4/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4014(TON=Unknown, NPI=Unknown))

005119: Dec 30 13:30:37.937: //2477/2A117E9080A4/CCAPI/cc_process_call_setup_ind:

   Event=0x885ED358

005120: Dec 30 13:30:37.937: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 4014

005121: Dec 30 13:30:37.937: //2477/2A117E9080A4/CCAPI/ccCallSetContext:

   Context=0x8AE6D76C

005122: Dec 30 13:30:37.937: //2477/2A117E9080A4/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 2477 with tag 0 to app "_ManagedAppProcess_Default"

005123: Dec 30 13:30:37.937: //2477/2A117E9080A4/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

005124: Dec 30 13:30:37.941: //2477/2A117E9080A4/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=FALSE, Mode=0,

   Outgoing Dial-peer=20019, Params=0x8AE6EC7C, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)

005125: Dec 30 13:30:37.941: //2477/2A117E9080A4/CCAPI/ccCheckClipClir:

   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

005126: Dec 30 13:30:37.941: //2477/2A117E9080A4/CCAPI/ccCheckClipClir:

   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

005127: Dec 30 13:30:37.941: //2477/2A117E9080A4/CCAPI/ccCallSetupRequest:

   Destination Pattern=4014$, Called Number=4014, Digit Strip=TRUE

005128: Dec 30 13:30:37.941: //2477/2A117E9080A4/CCAPI/ccCallSetupRequest:

   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4014(TON=Unknown, NPI=Unknown),

   Redirect Number=, Display Info=

   Account Number=192.168.11.160, Final Destination Flag=TRUE,

   Guid=2A117E90-708F-11E3-80A4-EDB6A4A5D089, Outgoing Dial-peer=20019

005129: Dec 30 13:30:37.941: //2477/2A117E9080A4/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=192.168.11.160

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4014

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

005130: Dec 30 13:30:37.941: //2477/2A117E9080A4/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x895D9D10, Interface Type=6, Destination=, Mode=0x0,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=4014(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20019, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

005131: Dec 30 13:30:37.941: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

005132: Dec 30 13:30:37.941: :cc_get_feature_vsa malloc success

005133: Dec 30 13:30:37.941: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

005134: Dec 30 13:30:37.941:  cc_get_feature_vsa count is 4

005135: Dec 30 13:30:37.941: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

005136: Dec 30 13:30:37.941: :FEATURE_VSA attributes are: feature_name:0,feature_time:2330248504,feature_id:2072

005137: Dec 30 13:30:37.941: //2478/2A117E9080A4/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

005138: Dec 30 13:30:37.941: //2478/2A117E9080A4/CCAPI/ccCallSetContext:

   Context=0x8AE6EC2C

005139: Dec 30 13:30:37.941: //2477/2A117E9080A4/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=20019

005140: Dec 30 13:30:37.945: //2478/2A117E9080A4/CCAPI/cc_api_update_call_info:

   Interface=0x895D9D10, Call Id=0x9AE

005141: Dec 30 13:30:37.945: //2478/2A117E9080A4/CCAPI/cc_api_call_proceeding:

   Interface=0x895D9D10, Progress Indication=NULL(0)

005142: Dec 30 13:30:37.949: //2478/2A117E9080A4/CCAPI/cc_api_call_alert:

   Interface=0x895D9D10, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

005143: Dec 30 13:30:37.949: //2478/2A117E9080A4/CCAPI/cc_api_call_alert:

   Call Entry(Retry Count=0, Responsed=TRUE)

005144: Dec 30 13:30:37.949: //2477/2A117E9080A4/CCAPI/ccCallAlert:

   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

005145: Dec 30 13:30:37.949: //2477/2A117E9080A4/CCAPI/ccCallAlert:

   Call Entry(Responsed=TRUE, Alert Sent=TRUE)

005146: Dec 30 13:30:37.949: //2478/2A117E9080A4/CCAPI/cc_api_get_called_ccm_detected:

   CallInfo(ccm detected=0)

005147: Dec 30 13:30:37.949: //2478/2A117E9080A4/CCAPI/ccCallFeature:

   Feature Type=25, Call Id=2478

005148: Dec 30 13:30:37.953: //2477/2A117E9080A4/CCAPI/cc_api_get_delay_xport:

   CallInfo(delay xport=FALSE)

005149: Dec 30 13:30:43.085: //2477/2A117E9080A4/CCAPI/cc_api_call_disconnected:

   Cause Value=41, Interface=0x8786AC44, Call Id=2477

005150: Dec 30 13:30:43.085: //2477/2A117E9080A4/CCAPI/cc_api_call_disconnected:

   Call Entry(Responsed=TRUE, Cause Value=41, Retry Count=0)

005151: Dec 30 13:30:43.085: //2478/2A117E9080A4/CCAPI/ccCallDisconnect:

   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

005152: Dec 30 13:30:43.085: //2478/2A117E9080A4/CCAPI/ccCallDisconnect:

   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)

005153: Dec 30 13:30:43.085: //2478/2A117E9080A4/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

005154: Dec 30 13:30:43.089: //2477/2A117E9080A4/CCAPI/ccCallDisconnect:

   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=41)

005155: Dec 30 13:30:43.089: //2477/2A117E9080A4/CCAPI/ccCallDisconnect:

   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)

005156: Dec 30 13:30:43.089: //2477/2A117E9080A4/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

005157: Dec 30 13:30:43.089: //2477/2A117E9080A4/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x8786AC44, Tag=0x0, Call Id=2477,

   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)

005158: Dec 30 13:30:43.089: //2477/2A117E9080A4/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

005159: Dec 30 13:30:43.089: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

005160: Dec 30 13:30:43.089: :cc_free_feature_vsa freeing 8AE4C450

005161: Dec 30 13:30:43.089: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

005162: Dec 30 13:30:43.089:  vsacount in free is 3

005163: Dec 30 13:30:43.093: //2478/2A117E9080A4/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x895D9D10, Tag=0x0, Call Id=2478,

   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)

005164: Dec 30 13:30:43.093: //2478/2A117E9080A4/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

005165: Dec 30 13:30:43.093: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

005166: Dec 30 13:30:43.093: :cc_free_feature_vsa freeing 8AE4C530

005167: Dec 30 13:30:43.093: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

005168: Dec 30 13:30:43.093:  vsacount in free is 2

Hi.

Please send also a debug ccapi inout from Kakia CME.

Thanks

Carlo

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"The more you help the more you learn"

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kakia cme debugs calling 4014 of madina_cme

CME-KAKIA#csim start 4014

Dec 30 13:56:36.067: csim: called number = 4014, loop count = 1 ping count = 0

Dec 30 13:56:36.067: csimSetupPeer peer type(2), destPat(4014), matched(3), targ

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=FALSE, Mode=0,

   Outgoing Dial-peer=4000, Params=0x17BEEB64, Progress Indication=NULL(0)

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/ccCheckClipClir:

   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/ccCheckClipClir:

   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presen

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/ccCallSetupRequest:

   Destination Pattern=40[0-4]., Called Number=4014, Digit Strip=FALSE

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/ccCallSetupRequest:

   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentatio

   Called Number=4014(TON=Unknown, NPI=Unknown),

   Redirect Number=, Display Info=

   Account Number=, Final Destination Flag=FALSE,

   Guid=08283D7D-7091-11E3-8109-EDB6A4A5D089, Outgoing Dial-peer=4000

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=4014

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x12FECC98, Interface Type=1, Destination=, Mode=0x0,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screeni

   Called Number=4014(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=4000, Ca

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 30 13:56:36.067: :cc_get_feature_vsa malloc success

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 30 13:56:36.067:  cc_get_feature_vsa count is 3

Dec 30 13:56:36.067: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 30 13:56:36.067: :FEATURE_VSA attributes are: feature_name:0,feature_time:39

Dec 30 13:56:36.067: //103257/08283D7D8109/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1

Dec 30 13:56:36.067: //103257/08283D7D8109/CCAPI/ccCallSetContext:

   Context=0x17CFE90

Dec 30 13:56:36.207: //103257/08283D7D8109/CCAPI/ccIsInfoRingback:

   Returning dpRingBack=0

Dec 30 13:56:36.207: //103257/08283D7D8109/CCAPI/cc_api_call_proceeding:

   Interface=0x12FECC98, Progress Indication=NULL(0)

Dec 30 13:56:36.207: csim_do_test: cid(103257), ev(23), disp(0)

Dec 30 13:56:36.207: csimTraceSct: cid(103257),st(0),oldst(0)

Dec 30 13:56:36.207: csimIgnore  cid(103257), st(0),oldst(0), ev(23)

Dec 30 13:56:36.207: //103257/08283D7D8109/CCAPI/ccIsInfoRingback:

   Returning dpRingBack=0

Dec 30 13:56:36.207: //103257/08283D7D8109/CCAPI/cc_api_call_alert:

   Interface=0x12FECC98, Progress Indication=NULL(0), Signal Indication=SIGNAL R

Dec 30 13:56:36.211: //103257/08283D7D8109/CCAPI/cc_api_call_alert:

   Call Entry(Retry Count=0, Responsed=TRUE)

Dec 30 13:56:36.211: csim_do_test: cid(103257), ev(8), disp(0)

Dec 30 13:56:36.211: csimTraceSct: cid(103257),st(0),oldst(0)

Dec 30 13:56:36.211: csimIgnore  cid(103257), st(0),oldst(0), ev(8)

Dec 30 13:56:41.207: //103257/08283D7D8109/CCAPI/cc_api_call_disconnected:

   Cause Value=41, Interface=0x12FECC98, Call Id=103257

Dec 30 13:56:41.207: //103257/08283D7D8109/CCAPI/cc_api_call_disconnected:

   Call Entry(Responsed=TRUE, Cause Value=41, Retry Count=0)

Dec 30 13:56:41.207: csim_do_test: cid(103257), ev(12), disp(0)

Dec 30 13:56:41.207: csimTraceSct: cid(103257),st(0),oldst(0)

Dec 30 13:56:41.207: csim err csimDisconnected recvd DISC cid(103257)

Dec 30 13:56:41.207: //103257/08283D7D8109/CCAPI/ccCallDisconnect:

   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C

Dec 30 13:56:41.207: //103257/08283D7D8109/CCAPI/ccCallDisconnect:

   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)

Dec 30 13:56:41.207: //103257/08283D7D8109/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Dec 30 13:56:41.207: //103257/08283D7D8109/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x12FECC98, Tag=0x0, Call Id=103257,

   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)

Dec 30 13:56:41.207: //103257/08283D7D8109/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Dec 30 13:56:41.207: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

CME-KAKIA#

Dec 30 13:56:41.207: :cc_free_feature_vsa freeing 17A059E8

Dec 30 13:56:41.207: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Dec 30 13:56:41.207:  vsacount in free is 2

Dec 30 13:56:41.207: csim_do_test: cid(103257), ev(13), disp(0)

Dec 30 13:56:41.207: csimTraceSct: cid(103257),st(2),oldst(0)

Dec 30 13:56:41.707: csim: loop = 1, failed = 1

Dec 30 13:56:41.707: csim: call attempted = 1, setup failed = 1, tone failed = 0

Dec 30 13:56:41.707: //-1/xxxxxxxxxxxx/CCAPI/ccAppShutdownMode:

   ccAppShutdownMode: remove it from the queue

CME-KAKIA#

Hi.

Is possible to have a trace of a real call not from csim start?

Thank a lot

Carlo

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"The more you help the more you learn"

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Will take some time as nobody is present on site....as soon as they arive will let you know with debugs.