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CME - unknown number when busy

Hi

I have a little problem with CME - when phone is ringing to extension which is currently busy there is message "unknown number". What do I have to configure to have a normal busy signal?

 

Thanks in advance

1 Accepted Solution

Accepted Solutions

For ephone 10 you are using ephone-dn 51. That DN has "no huntstop" configured which means when the extension assigned to ephone-dn 51 is busy keep searching for another DN that matches extension 621. The system cannot find another extension matching 621 so it plays a message that it is an unknown number. I would try removing that command and testing.

ephone  10
 device-security-mode none
 mac-address 0023.EB53.5841
 ephone-template 1
 username "ARuszel" password 123456
 speed-dial 1 9618273041 label "Andrzej Musisz"
 paging-dn 48
 type 7945
 button  1:51

!

ephone-dn  51  dual-line
 number 621 secondary 612228621 no-reg both
 label 621 ARuszel
 description Arleta Ruszel
 name ARuszel
 huntstop channel
 no huntstop

 

 

 

 

 

 

View solution in original post

4 Replies 4

kkoeper12
Level 3
Level 3

Do you have Call Forward Busy set? A copy of the running config would help.

 

No, I dont't have it. Problem is with ephone 10

Config:

 

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2015.06.09 08:21:52 =~=~=~=~=~=~=~=~=~=~=~=
sh run
Building configuration...
 
Current configuration : 28668 bytes
!
version 12.4
no service pad
service tcp-keepalives-in
service tcp-keepalives-out
service timestamps debug datetime msec localtime show-timezone
service timestamps log datetime msec localtime show-timezone
service password-encryption
service sequence-numbers
!
hostname router02_CUCME
!
boot-start-marker
boot-end-marker
!
security authentication failure rate 3 log
security passwords min-length 6
logging message-counter syslog
logging buffered 2147483
enable secret 5 $1$IFQB$DLVI5F99JdgSd0KlH05wn1
!
 --More--         aaa new-model
!
!
aaa authentication login default local
aaa authorization exec default local 
aaa authorization network local_list local 
!
!
aaa session-id common
clock timezone Warsaw 1
!
dot11 syslog
no ip source-route
!
!
ip cef
ip dhcp excluded-address 10.10.10.1 10.10.10.10
!
ip dhcp pool phone
   network 10.10.10.0 255.255.255.0
   default-router 10.10.10.1 
   option 150 ip 10.10.10.1 
   dns-server 10.0.0.18 
 --More--         !
!
no ip bootp server
ip domain name ofek.pl
ip host switch1 10.0.0.250
ip host AP01 10.0.0.240
ip host AP02 10.0.0.241
ip name-server 10.0.0.18
ip inspect tcp idle-time 1800
ip inspect name SDM_LOW appfw SDM_LOW
ip inspect name SDM_LOW cuseeme
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp
ip inspect name SDM_LOW udp router-traffic
ip inspect name SDM_LOW router
 --More--         ip inspect name Fundacja tcp timeout 3600
ip inspect name Fundacja udp timeout 3600
ip inspect name Fundacja dns timeout 3600
ip inspect name Fundacja ftp timeout 3600
ip inspect name Ofek-Gosc tcp
ip inspect name Ofek-Gosc udp
ip inspect name tunnel0 tcp
ip inspect name tunnel0 udp
login block-for 240 attempts 6 within 60
login delay 3
login quiet-mode access-class quiet-mode
login on-failure
login on-success
no ipv6 cef
!
appfw policy-name SDM_LOW
  application http
    port-misuse p2p action reset alarm
!
multilink bundle-name authenticated
!
!
stcapp ccm-group 1
 --More--         !
stcapp feature access-code
!
!
!
!
!
!
voice call send-alert
voice rtp send-recv
!
voice service voip 
 allow-connections h323 to h323
 allow-connections sip to h323
 allow-connections sip to sip
 supplementary-service h450.12
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco
 h323
 sip
  registrar server expires max 1200 min 300
  localhost dns:sip.inea.com.pl
 --More--         !
!
!
voice class codec 1
 codec preference 1 g711ulaw
!
!
!
!
!
voice class sip-profiles 100
 request INVITE sip-header From modify "(<.*:)(.*@)" "<sip:Szamarzewskiego_82_1293@" 
 request CANCEL sip-header From modify "(<.*:)(.*@)" "<sip:Szamarzewskiego_82_1293@" 
!
!
!
!
!
!
!
!
 --More--         !
!
voice iec syslog
!
voice translation-rule 3
 rule 1 /^4\(..$\)/ /6184604\1/
 rule 2 /510/ /618430275/
 rule 3 /516/ /618430276/
 rule 4 /506/ /618460490/
 rule 5 /507/ /618460490/
 rule 6 /508/ /618460490/
 rule 7 /511/ /618433151/
 rule 8 /^7\(..$\)/ /618460485/
 rule 9 /^6\(..$\)/ /6122286\1/
!
voice translation-rule 4
 rule 1 /^9\(.*\)/ /\1/
!
voice translation-rule 5
 rule 1 /618460485/ /700/
 rule 2 /612228601/ /601/
!
!
 --More--         voice translation-profile FROMSIPINEA
 translate called 5
!
voice translation-profile TOSIPINEA
 translate calling 3
 translate called 4
!
!
voice-card 0
!
!
crypto pki trustpoint TP-self-signed-2534025937
 enrollment selfsigned
 subject-name cn=IOS-Self-Signed-Certificate-2534025937
 revocation-check none
 rsakeypair TP-self-signed-2534025937
!
!
crypto pki certificate chain TP-self-signed-2534025937
 certificate self-signed 01
  3082024E 308201B7 A0030201 02020101 300D0609 2A864886 F70D0101 04050030 
  31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274 
  69666963 6174652D 32353334 30323539 3337301E 170D3135 30313039 31343232 
 --More--           32385A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649 
  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 35333430 
  32353933 3730819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 
  8100E6F5 50785560 AE9BCE70 07C438D7 6D98943A F96D074F 590970FE 34DBD082 
  F175A2A1 812BC54F 5682A682 FFC637ED 6FE94B79 164FDD00 0F01D79E E612A9DB 
  2450D8F0 E1638221 8EE5E508 ADD95C56 CF9E26D0 36484E2F 5B58DA6D 57EA0435 
  BEED291D AE5F982D B029F95A 036ECECD 8B834751 3DA5C214 99CB50C4 2278650F 
  91730203 010001A3 76307430 0F060355 1D130101 FF040530 030101FF 30210603 
  551D1104 1A301882 16726F75 74657230 325F4355 434D452E 6F66656B 2E706C30 
  1F060355 1D230418 30168014 C3CAA201 DBE2C174 147CA863 61A3C1C9 B63321DB 
  301D0603 551D0E04 160414C3 CAA201DB E2C17414 7CA86361 A3C1C9B6 3321DB30 
  0D06092A 864886F7 0D010104 05000381 8100DD4E 58B93CB3 D3792A88 C349A19B 
  82655EF0 EA914305 50E0C1C5 EE0673BD 6CE15A28 2C11D7FF 18602D7B F8A3AB0B 
  F10E4615 68F6086E A25BCFE8 B5F5603F 0EDF5DDA 78E76902 81C1E0BB DDFE084B 
  493D3E93 793367C9 84B66D43 F26C4061 4518F405 58B99C23 46500DAE 9E2D7EF7 
  6DAE86EE EC3BE8E3 6C543C97 003D8563 2852
  quit
!
!
username admin privilege 15 secret 5 $1$Z9wm$8xxtEewgq3N9dlzFrHxQp0
username cue privilege 15 secret 5 $1$y71t$VfVSOT.WJtXopenAAOn8p0
archive
 log config
 --More--           hidekeys
 path ftp://77.65.5.230/backup/ofek/router02/
 write-memory
!
!
!
!
ip tcp window-size 65535
ip tcp synwait-time 10
ip ftp source-interface FastEthernet0/0.1
ip ftp username backup
ip ftp password 7 00251710265A08575F
ip ssh authentication-retries 2
ip ssh version 2
!
class-map match-all control-plane-cmap
 match access-group name control-plane-acl
!
!
policy-map control_plane_pmap
 class control-plane-cmap
    police 40000 conform-action transmit  exceed-action drop  violate-action drop 
 --More--         !
!
!
!
!
interface Loopback0
 description $FW_INSIDE$
 ip address 10.1.10.6 255.255.255.252
 ip nat inside
 ip virtual-reassembly
!
interface FastEthernet0/0
 description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-FE 0/0$$ES_LAN$$FW_INSIDE$
 no ip address
 no ip redirects
 no ip unreachables
 no ip proxy-arp
 ip nbar protocol-discovery
 ip flow ingress
 ip nat inside
 ip virtual-reassembly
 duplex auto
 speed auto
 --More--          no mop enabled
!
interface FastEthernet0/0.1
 encapsulation dot1Q 1 native
 ip address 10.0.0.2 255.255.255.0
 no ip redirects
 no ip unreachables
 ip accounting precedence input
 ip nat inside
 ip virtual-reassembly
!
interface FastEthernet0/0.100
 encapsulation dot1Q 100
 ip address 10.10.10.1 255.255.255.0
 no ip unreachables
 ip accounting precedence input
 ip nbar protocol-discovery
 ip nat inside
 ip virtual-reassembly
!
interface Service-Engine0/0
 ip unnumbered Loopback0
 service-module ip address 10.1.10.5 255.255.255.252
 --More--          service-module ip default-gateway 10.1.10.6
!
interface FastEthernet0/1
 description wan
 ip address 192.168.239.58 255.255.255.248
 ip access-group wan2lan in
 no ip redirects
 no ip unreachables
 no ip proxy-arp
 ip flow ingress
 ip virtual-reassembly
 duplex auto
 speed auto
 no mop enabled
!
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 10.0.0.1
ip route 10.1.10.5 255.255.255.255 Service-Engine0/0
ip route 62.21.102.138 255.255.255.255 192.168.239.57
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
 --More--         ip http path flash:
!
ip flow-top-talkers
 top 20
 sort-by bytes
!
!
ip access-list extended NAT
 permit ip 192.168.0.0 0.0.0.255 any
 permit ip 10.0.0.0 0.0.0.255 any
 permit ip 10.10.10.0 0.0.0.255 any
ip access-list extended control-plane-acl
 permit tcp 10.0.0.0 0.0.0.255 any eq 22
 permit tcp 192.168.55.0 0.0.0.255 any eq 22
 deny   tcp any any eq 22
ip access-list extended den
 deny   ip any any log
ip access-list extended deny
 deny   ip any any log
ip access-list extended quiet-mode
 permit ip host 77.65.5.226 any log
 permit ip 10.0.0.0 0.0.0.255 any log
ip access-list extended wan2lan
 --More--          permit udp host 62.21.99.246 any log
 permit udp host 62.21.102.138 host 192.168.239.58 log
 deny   ip any any log
!
logging trap debugging
logging source-interface FastEthernet0/0.1
access-list 1 remark INSIDE_IF=FastEthernet0/0
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 10.0.0.0 0.0.0.255
access-list 2 remark SDM_ACL Category=2
access-list 2 permit 192.168.0.0 0.0.0.255
snmp-server community public RO
!
!
!
!
!
!
tftp-server flash:cnu45.8-4-1-23.sbn
tftp-server flash:dsp45.8-4-1-23.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:apps45.8-4-1-23.sbn
 --More--         tftp-server flash:jar45sccp.8-4-1-23.sbn
tftp-server flash:cvm45sccp.8-4-1-23.sbn
tftp-server flash:SCCP45.8-4-2S.loads
tftp-server flash:B016-1-0-3.SBN
tftp-server flash:Desktops/320x212x12/OFEK2.png
tftp-server flash:Desktops/320x212x12/OFEK.png
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml
tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:Desktops/320x212x12/TN-Fountain.png
tftp-server flash:Desktops/320x212x12/Fountain.png
tftp-server flash:Desktops/320x212x12/NantucketFlowers.png
tftp-server flash:Desktops/320x212x12/TN-NantucketFlowers.png
tftp-server flash:Sax1.raw
tftp-server flash:DistinctiveRingList.xml
tftp-server flash:RingList.xml
tftp-server flash:Analog1.raw
tftp-server flash:Analog2.raw
tftp-server flash:AreYouThere.raw
tftp-server flash:AreYouTheref.raw
tftp-server flash:Bass.raw
tftp-server flash:CallBack.raw
tftp-server flash:Classic1.raw
 --More--         tftp-server flash:Classic2.raw
tftp-server flash:ClockShop.raw
tftp-server flash:Drums1.raw
tftp-server flash:Drums2.raw
tftp-server flash:FilmScore.raw
tftp-server flash:HarpSynth.raw
tftp-server flash:Jamaica.raw
tftp-server flash:KotoEffect.raw
tftp-server flash:MusicBox.raw
tftp-server flash:Piano1.raw
tftp-server flash:Piano2.raw
tftp-server flash:Pop.raw
tftp-server flash:Pulse1.raw
tftp-server flash:Ring1.raw
tftp-server flash:Ring2.raw
tftp-server flash:Ring3.raw
tftp-server flash:Ring4.raw
tftp-server flash:Ring5.raw
tftp-server flash:Ring6.raw
tftp-server flash:Ring7.raw
tftp-server flash:Sax2.raw
tftp-server flash:Chime.raw
tftp-server flash:Vibe.raw
 --More--         tftp-server flash:CiscoIPPhoneMenu.xml
tftp-server flash:SEPF0DEF11F8C9B.cnf.xml
tftp-server flash:APPS-1.2.1.SBN
tftp-server flash:CP7921G-1.2.1.LOADS
tftp-server flash:GUI-1.2.1.SBN
tftp-server flash:SYS-1.2.1.SBN
tftp-server flash:TNUX-1.2.1.SBN
tftp-server flash:TNUXR-1.2.1.SBN
tftp-server flash:WLAN-1.2.1.SBN
tftp-server flash:APPS-1.4.1SR1.SBN
tftp-server flash:CP7921G-1.4.1SR1.LOADS
tftp-server flash:GUI-1.4.1SR1.SBN
tftp-server flash:SYS-1.4.1SR1.SBN
tftp-server flash:TNUX-1.4.1SR1.SBN
tftp-server flash:WLAN-1.4.1SR1.SBN
radius-server host 10.0.0.18 auth-port 1645 acct-port 1646 key 7 11061F001C1D0D090F
!
control-plane
!
!
!
voice-port 0/2/0
 --More--          compand-type a-law
 cptone PL
 timeouts ringing infinity
 description Domofon
 station-id name Domofon
 caller-id enable
!
voice-port 0/2/1
 compand-type a-law
 cptone PL
 timeouts ringing infinity
 description FAX 601
 station-id name FAX 601
 caller-id enable
!
ccm-manager fax protocol cisco
!
mgcp fax t38 ecm
!
sccp local Loopback0
sccp ccm 10.10.10.1 identifier 1 version 7.0 
!
sccp ccm group 1
 --More--          associate ccm 1 priority 1
!
!
dial-peer voice 2001 voip
 description Voice mail
 destination-pattern 666
 session protocol sipv2
 session target ipv4:10.1.10.5
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 2000 voip
 destination-pattern 1[0-9].
 session target ipv4:10.1.1.1
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad
!
dial-peer voice 2002 voip
 destination-pattern 618460480
 session protocol sipv2
 session target ipv4:10.1.10.5
 --More--          dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 2003 voip
 description voice mail autoatendant
 destination-pattern 667
 session protocol sipv2
 session target ipv4:10.1.10.5
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 2004 voip
 description voicemail prompt
 destination-pattern 668
 session protocol sipv2
 session target ipv4:10.1.10.5
 codec g711ulaw
 no vad
!
dial-peer voice 10 pots
 description domofon
 --More--          destination-pattern 500
 port 0/2/0
 no sip-register
!
dial-peer voice 3 pots
 preference 7
 incoming called-number 618460...
 direct-inward-dial
 forward-digits 3
!
dial-peer voice 7 pots
 incoming called-number 618460...
 direct-inward-dial
 forward-digits 3
!
dial-peer voice 15 pots
 destination-pattern 601
 port 0/2/1
 forward-digits 0
 no sip-register
!
dial-peer voice 2007 voip
 destination-pattern 7[0-9][0-9]
 --More--          session protocol sipv2
 session target ipv4:10.1.9.1
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
dial-peer voice 2008 voip
 translation-profile outgoing TOSIPINEA
 max-conn 10
 destination-pattern 9T
 voice-class codec 1
 session protocol sipv2
 session target dns:sip.inea.com.pl
 dtmf-relay rtp-nte
!
dial-peer voice 2009 voip
 translation-profile incoming FROMSIPINEA
 session protocol sipv2
 session target dns:sip.inea.com.pl
 incoming called-number .
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
 --More--         !
dial-peer voice 2005 voip
 destination-pattern 6[0-9].
 session target ipv4:10.0.152.1
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad
!
dial-peer voice 2006 voip
 destination-pattern 612228600
 session protocol sipv2
 session target ipv4:10.1.10.5
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
!
sip-ua 
 credentials username z_paderewskiego_8_1391 password 7 15141D3F5C753C2E1E643C33215420073701 realm sip.inea.com.pl
 authentication username z_paderewskiego_8_1391 password 7 03024D385E503646785E101425413D08327D
 registrar dns:sip.inea.com.pl expires 3600
 --More--          sip-server dns:sip.inea.com.pl
!
!
!
telephony-service
 authentication credential admin AdvOfe10/@A
 em logout 0:0 0:0 0:0 
 max-ephones 42
 max-dn 60
 ip source-address 10.10.10.1 port 2000
 max-redirect 20
 auto assign 5 to 8 type anl
 auto assign 1 to 50
 caller-id block code *916
 calling-number initiator
 service phone videoCapability 1
 timeouts interdigit 5
 system message Fundacja eSzkola
 url services http://10.1.10.5/voiceview/common/login.do 
 cnf-file location flash:
 load 7916-24 flash:B016-1-0-3
 load 7921 CP7921G-1.4.1SR1
 --More--          load 7945 term45.default
 load 7965 SCCP45.8-4-2S
 time-zone 23
 time-format 24
 date-format dd-mm-yy
 live-record 473
 voicemail 666
 max-conferences 8 gain -6
 call-forward pattern .T
 call-forward system redirecting-expanded
 moh music-on-hold.au
 web admin system name admin secret 5 $1$AFhu$5i4PwW6nUIvTL6bseSxjA0
 dn-webedit 
 time-webedit 
 transfer-system full-consult dss
 transfer-pattern 9.T
 transfer-pattern .T
 secondary-dialtone 9
 directory entry 1 491 name Ryszard Stefanowski
 directory entry 2 481 name Alicja Czeszewska
 directory entry 3 482 name Dariusz Kessel
 create cnf-files version-stamp Jan 01 2002 00:00:00
!
 --More--         !
ephone-template  1
 softkeys connected  LiveRcd Hold Trnsfer Park Confrn
!
!
ephone-dn  1  dual-line
 number 498 secondary 618460498 no-reg both
 label 498 M.Rogozinska
 description Malwina Rogozinska
 name Mrogozinska
 call-forward all 482
 call-forward busy 666
 call-forward noan 666 timeout 45
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  2  dual-line
 number 481 secondary 618460481 no-reg both
 label 481 A.Czeszewska
 description Alicja Czeszewska 
 name ACzeszewska
 --More--          call-forward busy 666
 call-forward noan 666 timeout 45
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  3  dual-line
 number 482 secondary 618460482 no-reg both
 label 482 M.Grzegorzewicz
 description Marta Grzegorzewicz
 name MGrzegorzewicz
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  4  dual-line
 number 604 secondary 612228604 no-reg both
 label 604 KWojtan
 description KWojtan
 name KWojtan
 huntstop channel
 --More--          no huntstop
!
!
ephone-dn  5  dual-line
 number 629 no-reg both
 label 629 MMichalska
 description MMichalska
 name MMichalska
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  6  dual-line
 number 487 secondary 618460487 no-reg both
 label 487 A.Kowalska 
 description Agnieszka Kowalska
 name AKowalska
 call-forward noan 666 timeout 30
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
 --More--         !
ephone-dn  7  dual-line
 number 628
 label 628 KWitkowska
 description KWitkowska
 name KWitkowska
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  8  dual-line
 number 494 secondary 618460494 no-reg both
 label 494 P.Gmerek
 description Piotr Gmerek
 name PGmerek
 call-forward all 607
 huntstop channel
 no huntstop
!
!
ephone-dn  9  dual-line
 number 493 secondary 618460493 no-reg both
 --More--          label 493 L.Jurkowlaniec
 description Lucyna Jurkowlaniec
 name LJurkowlaniec
 call-forward all 608
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  10  dual-line
 number 492 secondary 618460492 no-reg both
 label 492 L.Duda
 description Leszek Duda
 name LDuda
 call-forward noan 666 timeout 30
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  11  dual-line
 number 615 secondary 612228615 no-reg both
 label 615 SalaKonferencyjna-parter
 --More--          description SalaKonferencyjna-parter
 name SalaKonferencyjna-parter
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  12  dual-line
 number 499 secondary 618460499 no-reg both
 label 499 Fax Oddzial
 description Fax Oddzial
 name Fax Oddzial
 call-forward all 489
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  14  dual-line
 number 603 secondary 612228603 no-reg both
 label 603 AKonieczna
 description Agnieszka Konieczna
 name AKonieczna
 --More--          huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  15  dual-line
 number 601 secondary 612228601 no-reg both
 label 601 FAX
 description FAX
 name FAX
 no huntstop
!
!
ephone-dn  16  dual-line
 number 500 no-reg both
 label 500 Domofon 
 description Domofon 
 name Domofon 
 call-forward all 500
!
!
ephone-dn  17  dual-line
 number 620 secondary 612228620 no-reg both
 --More--          label 620 Paderewskiego
 description Paderewskiego
 name Paderewskiego
!
!
ephone-dn  18  dual-line
 number 496 secondary 618460496 no-reg both
 label 496 A.Ruszel
 description Arleta Ruszel
 name ARuszel
 call-forward all 621
 huntstop channel
 no huntstop
!
!
ephone-dn  19
 number 497 secondary 618460497 no-reg both
 label 497 M.Rycharski
 description Marcin Rycharski
 name MRycharski
 no huntstop
!
!
 --More--         ephone-dn  20  dual-line
 number 608 secondary 612228608 no-reg both
 label 608 LJurkowlaniec
 description Lucyna Jurkowlaniec
 name LJurkowlaniec
 huntstop channel
 no huntstop
!
!
ephone-dn  21
 number 591 no-reg both
 label 591 R.Stefanowski
 description Ryszard Stefanowski
 name RStefanowski
 hold-alert 30 originator
!
!
ephone-dn  22  dual-line
 number 501 no-reg both
 label 501 K.Urbanek
 description Karolina Urbanek
 name KUrbanek
 huntstop channel
 --More--          no huntstop
!
!
ephone-dn  23  dual-line
 number 600 secondary 612228600 no-reg both
 label 600 AGrembowska
 description AGrembowska
 name AGrembowska
 huntstop channel
 no huntstop
!
!
ephone-dn  24  dual-line
 number 483 secondary 618460483 no-reg both
 label 483 J.Sypniewska
 description Joanna Sypniewska
 name JSypniewska
 call-forward all 600
 huntstop channel
 no huntstop
!
!
ephone-dn  25  dual-line
 --More--          number 613 secondary 612228613 no-reg both
 pickup-group 2
 label 613 MMordas
 description Marcin Mordas
 name MMordas
 hold-alert 30 originator
!
!
ephone-dn  26  dual-line
 number 612 secondary 612228612 no-reg both
 pickup-group 2
 label 612 APytlarz
 description Andrzej Pytlarz
 name APytlarz
 call-forward busy 666
 call-forward noan 666 timeout 45
 hold-alert 30 originator
!
!
ephone-dn  27  dual-line
 number 611 secondary 612228611 no-reg both
 label 611 KZiolek
 description Krzysztof Ziolek
 --More--          name KZiolek
 hold-alert 30 originator
!
!
ephone-dn  28  dual-line
 number 509 no-reg both
 label 509 J.Pers
 description Jacek Pers
 name JPers
 hold-alert 30 originator
!
!
ephone-dn  29  dual-line
 number 606 secondary 612228606 no-reg both
 label 606 MBlaszczak
 description MBlaszczak
 name MBlaszczak
 huntstop channel
 no huntstop
!
!
ephone-dn  30
 number 511 secondary 618433151 no-reg both
 --More--          label 511 A.Mlynska
 description Agnieszka Mlynska
 name AMlynska
 call-forward all 493
 hold-alert 30 originator
!
!
ephone-dn  31
 number 605 secondary 612228605 no-reg both
 label 605 PMroz
 description PMroz
 name PMroz
 hold-alert 30 originator
!
!
ephone-dn  32  dual-line
 number 610 secondary 612228610 no-reg both
 label 610 PStelmaszyk
 description PStelmaszyk
 name PStelmaszyk
!
!
ephone-dn  33  dual-line
 --More--          number 614 secondary 612228614 no-reg both
 label 614 SalaKonferencyjna-Ipietro
 description SalaKonferencyjna-Ipietro
 name SalaKonferencyjna-Ipietro
!
!
ephone-dn  34  dual-line
 number 609 secondary 612228609 no-reg both
 label 609 AKalisz
 description Agnieszka Kalisz
 name AKalisz
 huntstop channel
 no huntstop
!
!
ephone-dn  35  dual-line
 number 607 secondary 612228607 no-reg both
 label 607 PGmerek
 description PGmerek
 name PGmerek
 huntstop channel
 no huntstop
!
 --More--         !
ephone-dn  46
 number 471 no-reg primary
 intercom 472 label "RStefanowski"
!
!
ephone-dn  47
 number 472 no-reg primary
 intercom 471 no-auto-answer label "MRogozinska"
!
!
ephone-dn  48
 number 470 no-reg primary
 name all
 paging ip 239.1.1.10 port 2000
!
!
ephone-dn  50
 number A800... no-reg both
 mwi on
!
!
ephone-dn  51  dual-line
 number 621 secondary 612228621 no-reg both
 label 621 ARuszel
 description Arleta Ruszel
 name ARuszel
 huntstop channel
 no huntstop
 hold-alert 30 originator
!
!
ephone-dn  52
 number 622 secondary 612228622 no-reg both
 label 622 AMusisz
 description AMusisz
 name AMusisz
 no huntstop
!
!
ephone-dn  53
 number 473 no-reg both
 call-forward all 666
!
!
ephone-dn  60  dual-line
 --More--          number 602 secondary 612228602 no-reg both
 label 602 RStefanowski
 description Ryszard Stefanowski
 name RStefanowski
 huntstop channel
 no huntstop
!
!
ephone  1
 device-security-mode none
 description AGrembowska
 mac-address 0025.4592.DFBD
 ephone-template 1
 paging-dn 48
 type 7965 addon 1 7916-24
 button  1:23 7m60 8m14 9m4
 button  10m31 11m29 12m35 13m20
 button  14m34 15m51 16m27 17m26
 button  18m25 19m33 20m11 21m17
 button  22m32
!
!
!
 --More--         ephone  2
 device-security-mode none
 description PGmerek
 mac-address 0023.EB53.5D4E
 ephone-template 1
 max-calls-per-button 4
 paging-dn 48
 type 7945
 button  1:35
!
!
!
ephone  3
 device-security-mode none
 description KZiolek
 mac-address 0023.EB53.5EFD
 ephone-template 1
 username "KZiolek" password 12345
 paging-dn 48
 type 7945
 button  1:27
!
!
 --More--         !
ephone  4
 device-security-mode none
 description Witkowska
 mac-address 0023.EB52.9B8B
 type 7945
 button  1:7
!
!
!
ephone  6
 device-security-mode none
 mac-address 0023.EB52.98FA
 ephone-template 1
 paging-dn 48
 type 7945
 button  1:19
!
!
!
ephone  7
 device-security-mode none
 mac-address 0023.EB52.8B92
 --More--          ephone-template 1
 username "ACzeszewska" password 12345
 paging-dn 48
 type 7945
 button  1:2 2m3
!
!
!
ephone  8
 device-security-mode none
 mac-address 0023.EB52.993E
 ephone-template 1
 username "MMichalska"
 paging-dn 48
 type 7945
 button  1:5
!
!
!
ephone  9
 device-security-mode none
 description MBlaszczak
 mac-address 0023.EB52.9A64
 --More--          ephone-template 1
 paging-dn 48
 type 7945
 button  1:29
!
!
!
ephone  10
 device-security-mode none
 mac-address 0023.EB53.5841
 ephone-template 1
 username "ARuszel" password 123456
 speed-dial 1 9618273041 label "Andrzej Musisz"
 paging-dn 48
 type 7945
 button  1:51
!
!
!
ephone  11
 device-security-mode none
 description LJurkowlaniec
 mac-address 0023.EB53.577A
 --More--          ephone-template 1
 username "LJurkowlaniec" password 12345
 paging-dn 48
 type 7945
 button  1:20
!
!
!
ephone  12
 device-security-mode none
 mac-address 0021.FE5D.6759
 ephone-template 1
 paging-dn 48
 type 7945
 button  1:10
!
!
!
ephone  13
 device-security-mode none
 mac-address 001F.5C2A.157E
 ephone-template 1
 paging-dn 48
 --More--          type 7945
 button  1:14
!
!
!
ephone  14
 device-security-mode none
 mac-address 001A.6B66.6041
 ephone-template 1
 paging-dn 48
 type CIPC
 button  1:10 3m14 4m9 5m8
 button  8m1
!
!
!
ephone  15
 device-security-mode none
 description APytlarz
 mac-address A088.B4E1.8740
 type CIPC
 button  1:26
!
 --More--         !
!
ephone  16
 device-security-mode none
 mac-address 001F.160E.0825
 ephone-template 1
 speed-dial 1 9618273041 label "Andrzej Musisz"
 paging-dn 48
 type CIPC
 button  1:21 2m10 3m9 4m8
 button  5m14 6m2 7m5
!
!
!
ephone  17
 device-security-mode none
 mac-address 001C.2516.B2E6
 ephone-template 1
 paging-dn 48
 type CIPC
 button  1:16
!
!
 --More--         !
ephone  18
 device-security-mode none
 mac-address 381C.1ABA.C8A5
 type 7945
 button  1:17
!
!
!
ephone  19
 device-security-mode none
 mac-address 0026.2DF1.075B
 ephone-template 1
 paging-dn 48
 type CIPC
 button  1:21 2m14 3m10 4m2
 button  5m9 7m11 8m16
!
!
!
ephone  20
 device-security-mode none
 mac-address 8843.E132.88EA
 --More--          ephone-template 1
 max-calls-per-button 4
 paging-dn 48
 type 7921
 button  1:23
!
!
!
ephone  22
 device-security-mode none
 mac-address 0021.FE55.0F41
 ephone-template 1
 type 7970
 button  1:21
!
!
!
ephone  23
 device-security-mode none
 mac-address 0000.0000.0001
 ephone-template 1
 max-calls-per-button 2
 paging-dn 48
 --More--          type anl
 button  1:16
!
!
!
ephone  24
 device-security-mode none
!
!
!
ephone  25
 device-security-mode none
 mac-address F0DE.F17F.1108
 type CIPC
 button  1:21
!
!
!
ephone  26
 device-security-mode none
 mac-address F0DE.F131.55CC
 ephone-template 1
 paging-dn 48
 --More--          type CIPC
 button  1:10
!
!
!
ephone  27
 device-security-mode none
 mac-address D0C2.82D1.059B
 ephone-template 1
 paging-dn 48
 type 7945
 button  1:3
!
!
!
ephone  28
 device-security-mode none
 description MMordas
 mac-address D0C2.82D1.066B
 ephone-template 1
 paging-dn 48
 type 7945
 button  1:25
 --More--         !
!
!
ephone  30
 device-security-mode none
 mac-address 0021.6AAA.035C
 ephone-template 1
 type CIPC
 button  1:21
!
!
!
ephone  31
 device-security-mode none
 mac-address F0DE.F131.55ED
 ephone-template 1
 paging-dn 48
 type CIPC
 button  1:19
!
!
!
ephone  32
 --More--          device-security-mode none
 mac-address 001F.CA36.4B19
 ephone-template 1
!
!
!
ephone  33
 device-security-mode none
 mac-address D0C2.82D1.704B
 ephone-template 1
 paging-dn 48
 type 7945
 button  1:34
!
!
!
ephone  34
 device-security-mode none
 mac-address D0C2.82D1.6CFF
 username "MRogozinska" password 12345
 paging-dn 48
 type 7945
 button  1:1 2:46
 --More--         !
!
!
ephone  36
 device-security-mode none
 description APytlarz
 mac-address D0C2.82D1.721F
 type 7945
 button  1:26
!
!
!
ephone  38
 device-security-mode none
 description APytlarz
!
!
!
ephone  41
 device-security-mode none
 mac-address D0C2.82D0.FCE9
 ephone-template 1
 paging-dn 48
 --More--          type 7945
 button  1:31 2:52
!
!
!
ephone  42
 device-security-mode none
 mac-address D0C2.82D0.F8BB
 ephone-template 1
 paging-dn 48
 type 7945
 button  1:19
!
!
!
ephone  44
 device-security-mode none
 mac-address 8853.2E4A.5511
 type CIPC
 button  1:19 3m14
!
!
!
 --More--         ephone  45
 device-security-mode none
 description SalaKonferencyjna-parter
 mac-address 6886.A7C4.014D
 type 7945
 button  1:11
!
!
!
ephone  46
 device-security-mode none
 description SalaKonferencyjna-Ipietro
 mac-address 7C95.F3C8.9B05
 type 7945
 button  1:33
!
!
!
ephone  47
 device-security-mode none
 mac-address B862.1F6C.0803
 type 7945
!
 --More--         !
!
ephone  48
 device-security-mode none
 mac-address 7C95.F3C8.9E68
 type 7945
 button  1:30
!
!
!
ephone  49
 device-security-mode none
 description AKonieczna
 mac-address 346F.9017.B0BB
 type 7945
 button  1:14
!
!
!
ephone  50
 device-security-mode none
 description PMroz
 mac-address CCD5.39D7.F1BC
 --More--          type 7945
 button  1:31
!
!
!
ephone  51
 device-security-mode none
 description PStelmaszyk
 mac-address 885A.9202.E0DF
 type 7945
 button  1:32
!
!
!
ephone  60
 device-security-mode none
 description RStefanowski
 mac-address 0023.EB52.9944
 ephone-template 1
 type 7945
 button  1:60
!
!
 --More--         !
ephone  61
 device-security-mode none
 description KWojtan
 mac-address BC16.F517.9069
 type 7945
 button  1:4
!
!
!
ephone  62
 device-security-mode none
!
!
ephone-hunt 2 longest-idle
 pilot 490 secondary 618460490
 list 613, 612, 611
 timeout 10, 10, 10
 no-reg both
!
!
ephone-hunt 3 longest-idle
 pilot 628 secondary 612228628
 --More--          list 613, 612, 611, 610
 timeout 10, 10, 10, 10
 no-reg both
!
!
!
line con 0
line aux 0
line 194
 no activation-character
 no exec
 transport preferred none
 transport input all
 transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
line vty 0 4
!
scheduler allocate 20000 1000
end
 
Regards           

For ephone 10 you are using ephone-dn 51. That DN has "no huntstop" configured which means when the extension assigned to ephone-dn 51 is busy keep searching for another DN that matches extension 621. The system cannot find another extension matching 621 so it plays a message that it is an unknown number. I would try removing that command and testing.

ephone  10
 device-security-mode none
 mac-address 0023.EB53.5841
 ephone-template 1
 username "ARuszel" password 123456
 speed-dial 1 9618273041 label "Andrzej Musisz"
 paging-dn 48
 type 7945
 button  1:51

!

ephone-dn  51  dual-line
 number 621 secondary 612228621 no-reg both
 label 621 ARuszel
 description Arleta Ruszel
 name ARuszel
 huntstop channel
 no huntstop

 

 

 

 

 

 

Its working, thanks for help!:)

 

Regards