06-09-2015 03:46 AM - edited 03-17-2019 03:16 AM
Hello,
I need an urgent help,
I have a client that wants to renew their UC licenses to the latest version available.
I have attached the licenses.
Please kindly advice on how to go about the upgrade/renewal.
Prompt responses will be highly appreciated.
Regards,
Peter.
06-09-2015 04:31 AM
Hi
You wouldn't do that by posting the client's licenses on a public forum.
I'd suggest you send your client to a Cisco Partner for advice. There are a lot of questions to be answered that I suspect you don't know how to ask...
Aaron
06-09-2015 04:38 AM
Aaron is correct[+5]
From the attachment,I can see you have got UCSS which is used for major upgrades.You can initiate mail to ucss-support@external.cisco.com to get detailed info on how to activate the PAK codes and place the order through PUT [Product Upgrade Tool] to have licenses along with Application S/w for latest versions.
regds,
aman
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