05-13-2024 03:52 AM
Hello,
I have CME12 installed on ISR4321, when I tried to register Cisco SIP 7841 it said unporoviend, when I searched I couldn't find my sip phone model in CME12, please check the below
Router(config)#telephony-service
Router(config-telephony)#load
Router(config-telephony)#load?
load load-cfg-file
Router(config-telephony)#load ?
12SP 12SP+ and 30VIP phones
6901 Cisco IP Phone 6901
6911 Cisco IP Phone 6911
6921 Cisco IP Phone 6921
6941 Cisco IP Phone 6941
6945 Cisco IP Phone 6945
6961 Cisco IP Phone 6961
7902 Cisco IP Phone 7902
7905 Cisco IP Phone 7905
7906 Cisco IP Phone 7906
7910 Cisco IP Phone 7910
7911 Cisco IP Phone 7911
7912 Cisco IP Phone 7912
7914 Cisco IP Phone 7914 14-Button Line Expansion Module
7915-12 Cisco IP Phone 7915 12-Button Line Expansion Module
7915-24 Cisco IP Phone 7915 24-Button Line Expansion Module
7916-12 Cisco IP Phone 7916 12-Button Line Expansion Module
7916-24 Cisco IP Phone 7916 24-Button Line Expansion Module
7920 Cisco IP Phone 7920
7921 Cisco IP Phone 7921
7925 Cisco IP Phone 7925
7926 Cisco IP Phone 7926
7931 Cisco IP Phone 7931
7935 Cisco IP Conference Station 7935
7936 Cisco IP Phone 7936
7937 Cisco IP Conference Station 7937
7941 Cisco IP Phone 7941
7941GE Cisco IP Phone 7941GE
7942 Cisco IP Phone 7942
7945 Cisco IP Phone 7945
7960-7940 Cisco IP Phone 7940/7960
7961 Cisco IP Phone 7961
7961GE Cisco IP Phone 7961GE
7962 Cisco IP Phone 7962
7965 Cisco IP Phone 7965
7970 Cisco IP Phone 7970
7971 Cisco IP Phone 7971
7975 Cisco IP Phone 7975
7985 Cisco IP Phone 7985
8941 Cisco IP Phone 8941
8945 Cisco IP Phone 8945
ATA ATA phone emulation for analog phone
Is there a way to add it to the CME database
05-13-2024 05:22 AM - edited 05-13-2024 05:22 AM
Hello @hassan-sabah-1982
What is your router IOS version ?
05-13-2024 05:34 AM
Cisco IOS XE Software, Version 16.06.05
05-13-2024 05:26 AM
CME is part of IOS. To add models of devices you need to update IOS so that you’ll get a newer version of CME. See this document for details on this. Cisco Unified Communications Manager Express System Administrator Guide
05-13-2024 05:41 AM
Thanks, I will try to upgrade, but if my smart net expire can I still upgrade my IOS?
05-13-2024 08:55 AM
It depends if you have access to download the IOS file or not.
05-27-2024 04:39 AM
Dear Roger, I upgraded my ISR 4321 to ver.17 but I lost the CME I can't find the telephony service and I lost all CME licenses, please any advice
05-27-2024 07:09 AM
What version did you upgrade from? When you pass version 16.9 all licenses are handled by Smart Licensing.
06-03-2024 12:01 AM
I upgrade ISR4300 to 17.12.03 and by default, the CME version becomes 14.xx
06-03-2024 11:46 PM
That’s not really an answer to my question. However on that version of IOS it would use Smart Licensing, so you’ll need to have whatever licenses you’re planning on using in the virtual account you’re using.
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