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Conferance and Transfer call Disconnect

efrench515
Level 1
Level 1

‎08-18-2013 12:49 PM - edited ‎03-16-2019 06:55 PM

I have a customer with Call Manger 8.5 and a Windstream SIP trunk. When they have a Conference call or a Transferred call, after 30 minutes the internal paties will hear 3 beeps and the call will disconnect. Any Ideas.

Ed

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0 Helpful
4 Replies 4

paolo bevilacqua
Hall of Fame
Hall of Fame

‎08-18-2013 04:13 PM

Do you use a CUBE/SBC router ?

0 Helpful

efrench515
Level 1
Level 1
In response to paolo bevilacqua

‎08-19-2013 03:13 AM

Yes there is a 2811 acting as a CUBE

0 Helpful

efrench515
Level 1
Level 1

‎08-22-2013 08:54 AM

Any Ideas anyone?

0 Helpful

George Thomas
Level 10
Level 10
In response to efrench515

‎08-22-2013 09:25 AM

Try changing the service paramter "SIP Session Expires Timer" to something greater than 1800seconds.

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