Configure Bria4 with extensions created in Cisco SandBox

[Matchendran]

Hi All,

I am working to build a CTI application  which gets the call data from cisco through JTAPI. I have a sandbox lab running. I have created an user, SIP profile, Phone in that lab with the help of this link (https://www.netcraftsmen.com/sip-endpoints-in-cisco-cucm-x-lite-as-an-example/). Now I am configuring the information in Bria 4 softphone. I am getting Problem at server (SIP error 408). 

I am attaching the screenshots of my Phone,User,Bria4 configuration. 

Let me know if I am missing anything.

[Aseem Anand]

Hi,

Can you share the detailed Cisco Call manager traces from CUCM covering the registration attempt?

Aseem Anand

[Matchendran]

Hi Aseem,

Thanks for your reply. I am new to CUCM.  Can you let mw know where I can find the Cisco Call manager traces ?

[@Syed]

Hi,

You can collect traces from RTMT tool.

download the tool from Call Manager - applications - plugins - Install the tool

Login to RTMT - use call manager ip address/hostname & password - go to tools - trace & logs - collect files

[@Syed]

Hi,

You can collect traces from RTMT tool.

download the tool from Call Manager - applications - plugins - Install the tool

Login to RTMT - use call manager ip address/hostname & password - go to tools - trace & logs - collect files

[Matchendran]

Thanks Syed. I have attached the traces zip file. I have used this help link (https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200787-How-to-Collect-Traces-for-CUCM-9-x-10-x.html#anc5) to proceed with the trace collection.

Let me know if you need anything else.

[Matchendran]

Hi Syed,

Were you able to check the traces which I uploaded. Let me know if you need anything else

[@Syed]

Hi,

Yes I looked at the traces, but I could not find anything with the phone's MAC. Have you enabled detailed SIP traces on call manager? Can you recreate the issue and share the logs.

[Matchendran]

Hi Syed, Thanks for the reply.

Yes I had enabled SIP track trace for Call Manager service.My CUCM lab reservation is over a day ago. I am not able to extend the lab. Is it possible to extend it ?  I can check the issue again and update you with new traces. 
UserName: matchendran.s@zohocorp.com . 

[@Syed]

I wish I could extend, sorry but I am not from Cisco.