03-04-2015 07:17 PM - edited 03-17-2019 02:12 AM
Hi,
i'm trying to send/receive fax using spa122 but it fail.
our call path -
FAX machine--->SPA122--->CUCM--(mgcp)->2921---> fxo--->PSTN direct line
does it required any specific configuration than default mgcp configuration on router and fxo port configuration on cucm ?
Thanks
03-04-2015 10:44 PM
Hi Frank,
SPA122 only supports the following fax protocols:
Fax pass-through using G.711
T.38 fax relay
I am not sure what you have configured on your Gateway, please make sure that you add the following commands on the gateway.
mgcp modem passthrough voip mode nse
mgcp modem passthrough voip codec g711ulaw
~Amit
03-04-2015 11:11 PM
I'm having same issue with fax
03-04-2015 11:14 PM
03-04-2015 11:28 PM
Frank,
Please attach the complete show run from the gateway.
~Amit
03-05-2015 12:04 AM
03-05-2015 01:11 AM
Hi Amit,
now incoming fax is working having issue with send fax. I cant even dial to particular number from cucm extension may be issue is with the outgoing dial-peer assign to the voice-port
htsp_allocate_if --
Mar 5 08:46:50.738: HTSP endpoint_info=aaln/S0/SU2/3, type=2, under_specified=0,
service_type=2htsp_allocate_if: MATCH!
Mar 5 08:46:50.738: htsp_timer_stop3 htsp_setup_req
Mar 5 08:46:50.742: htsp_process_event: [0/2/3, FXOGS_PARK, E_HTSP_SETUP_REQ]htsp_busy_setup_reqhtsp_release_req: cause 17, no_onhook 0
Mar 5 08:46:50.742: htsp_process_event: [0/2/3, FXOGS_PARK, E_HTSP_RELEASE_REQ]
Mar 5 08:46:50.742: fxogs_park_release_req
Mar 5 08:46:50.742: flex_dsprm_close_cleanuphtsp_allocate_if --
Mar 5 08:46:50.750: HTSP endpoint_info=aaln/S0/SU2/3, type=2, under_specified=0,
service_type=2htsp_allocate_if: MATCH!
htsp_allocate_if --
Mar 5 08:46:50.750: HTSP endpoint_info=aaln/S0/SU2/3, type=2, under_specified=0,
service_type=2htsp_allocate_if: MATCH!
03-05-2015 01:38 AM
Hi Frank,
These FXO ports should be controlled by CUCM using MGCP or you are using these gateway using any other protocol(SIP/H323).
If we are using MGCP, then please check the route patten through which you are sending the call out to the Gateway.
~Amit
03-05-2015 04:37 AM
Hi Amit,
Route pattern configured with specific number (021248454) that i want to dial via FXO port and pointed to FXO port as gateway.
when i dial to that number it will generate busy tone call route to the GW but not going through FXO port
Thanks,
03-05-2015 04:44 AM
Hi Frank,
If MGCP controlled, please collect the following logs from gateway for a test call.
debug mgcp packets
debug vpm signal.
If this is controlled by any other protocol, please collect the following:
debug voip ccapi inout
debug vpm signal
03-05-2015 04:58 AM
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