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CP-7841-3PCC-K9 phone shows incorrect time

RaymondCarr7496
Level 1
Level 1

My CP-7841-3PCC-K9 IP phone's displayed time-of-day is off by 5 or 6 minutes (behind). The date is fine. I'm trying to figure out what is causing this. I don't see any NTP settings in the phone's web interface. My router's time is correct. I also have a Cisco 7912G IP  phone which displays the correct time.

 

Update: found NTP setting in the Voice/System advanced settings

2 Accepted Solutions

Accepted Solutions

Geovani
Cisco Employee
Cisco Employee

Hi, 

Please set your NTP server on the web interface Voice --> System

What firmware version are you using? 

 

View solution in original post

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello,

You will need to use the web-interface of the phone and select Voice ->System -> NTP Server

Hope this helps,
George

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies

View solution in original post

2 Replies 2

Geovani
Cisco Employee
Cisco Employee

Hi, 

Please set your NTP server on the web interface Voice --> System

What firmware version are you using? 

 

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello,

You will need to use the web-interface of the phone and select Voice ->System -> NTP Server

Hope this helps,
George

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies