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CP-8845 issue with Sennheiser MB Pro 2 Bluetooth headset

Hello all,

 

We recently installed a few CP-8845 phones with Sennheiser Bluetooth headsets. At first everything seemed to worked flawlessly however one particular feature doesn't seems to work.

 

When you warm-transfer a call the headset completely falls to silence. You can complete the transfer at this point without problem though.

 

What we have tried:

- Different model phone (9971 for example) - no problem, warm transfer works normal

- Different headset (cheap Logitec) - no problem, works on all phones including the 8845

- Firmware update of the 8845 - no change

- Firmware update of the Sennheiser - no change

 

Conclusion: There is a compatibility issue between the 8845 (possible the whole 88xx series) and the Sennheiser MB Pro 2.

 

W. You can -8845CP-8845

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