CTI controlled Device Profile

[adamgibs7]

Hello,

I have implemented CUP 9.1 with CUCM 9.1 with Extension mobility ,users integrated with AD.

I want to controlled a deskphone by jabber windows clients and for that i have to associate device to the end user by DEVICE INFORMATION --CONTROLLED DEVICES>Device Association If i would not configured  Extension mobility.

BUT now i have configured Extension Mobilty so instead of associating a device i have to associate a profile if i am not wrong , (USER MANAGEMENT>ENDUSER> (ENDUSERNAME)>Available Profiles (select the profile). how can i do for 500 users????

Also i need to add users on the line how can we do for 500 users when extension mobility is configured, If i would have not configured Extension then i would have went to BAT > Users > Line Appearance > Export line appearance where i can edit the csv file and update with the MAC of the phone to the user id but in Extension mobility we can do this.

[Jonathan Schulenberg · Accepted solution]

Yes you need to associate the Device Profile to the End User object instead of the physical device. The BAT.xlt file has an Update Users worksheet where you can build a job for this.

As for the Associate User part: once the Device Profile is properly associated to the End User, you can do an export for all associated devices. The UDP name will be shown in addition to/instead of SEP.

Please remember to rate helpful responses and identify helpful or correct answers.

[adamgibs7 · Accepted solution]

Dear Jonathan,

Thanks buddy,