Cti port

[Horacio Gutierrez]

Hello, What is a cti port and mainly what it's function in regards to I've or CER. What does a cti port do in cucm?

[Manish Gogna]

Hi,

CTI Ports

CTI ports as virtual devices can have one or more virtual lines, and software-based Cisco Unified Communications Manager applications such as Cisco IP Softphone, Cisco Unified Communications Manager Auto-Attendant, and Cisco Unified IP Interactive Voice Response (IVR) use them. You configure CTI ports by using the same Cisco Unified Communications Manager Administration windows as you use to configure phones. For first-party call control, you must add a CTI port for each active voice line.

For CER, check this

https://supportforums.cisco.com/discussion/11619156/cti-ports-emergency-responder-cer

HTH

Manish

[Aman Soi]

Hi,

[+5] to Manish .

You can also refer the discussion on CTI Ports/RP

https://supportforums.cisco.com/discussion/11982191/what-cti-route-point?tstart=0&viewcondensed=

regds,

aman

[Chris Deren]

Horacio, you keep opening new posts with the same question without closing or asking for additional comments on the existing posts. Please keep the questions on same thread and don't forget to rate all answers.

Chris