08-10-2012 06:59 AM - edited 03-16-2019 12:38 PM
Hi there,
I have a client who is running cucm 8.5 . Want a 3rd party application for CDR accounting.
Does not have much to spend for this purpose.
Can you recommend one ?
Also can you recommend few companies who can do this ?
What do you think about Calltrack ?
Regards
Si
08-10-2012 07:11 AM
Hi Si,
Would something like this work for your customer? CDR logs are externally FTP'd and processed in a SQL database (can use the free MySQL community edition). This app can run queries and send scheduled emails of custom queries as well.
Regards,
Chris
08-10-2012 01:31 PM
Thank you
09-06-2012 10:39 AM
Dear Chris
Need you help as how to load/setup this Sql process for monitoring these CDR's
kindly mail the same to me at teamglobal@gmail.com
08-10-2012 07:13 AM
Si,
There is many vendors out there and you can search this forum for some examples. I've used ISI, eCAS and few others and they work fine, don't think they are cheap though.
Chris
08-10-2012 07:18 AM
Hi Si,
In addition to the great info from two of my faves Chris & Chris (+5 )
The list from Tere @ Cisco in this very recent thread is very extensive
have a look (she's done a fine job!!);
https://supportforums.cisco.com/message/3702926#3702926
Cheers!
Rob
"Always movin' ahead and never lookin' back" - Springsteen
08-10-2012 01:32 PM
Thank you guys, it is valuable information.
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