02-13-2013 08:50 PM - edited 03-16-2019 03:42 PM
Dear All,
Am facing issue with offnet calls not reaching the VM Box. It was working earlier, all of sudden calls are dropped without reaching the VM.
Scenario:
Extn 1234
IP Number: 8881234
In a PSTN Cloud 8881234 is mapped to a DID. Users are calling the DID and call lands at 8881234 and hunted to couple of extns and reaches the VM Box. When i call 8881234 within the Cluster it works. When someone calls from outside the cluster the call drops after hunting.
Thank You
PC
02-18-2013 11:57 PM
Any help????
02-19-2013 08:12 AM
Hi PC,
I would check the Call Forward (no answer/busy) "External" settings
on all the phones involved in the call flow.
Cheers!
Rob
"Clocks go slow in a place of work
Minutes drag and the hours jerk"
-The Clash
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