07-24-2014 04:31 AM - edited 03-16-2019 11:30 PM
Hi all,
We have CUCM 7 Publisher and 4 CUCM Subscriber in the cluster.
The issue is that CUCM Publisher webpage is not displayed, and CUCM Subscriber webpage is working well, I have checked the "tomcat service" found it working fine, also I found that server IP of CUCM Pub is pingable, Knowing that CUCM Pub was working fine earlier.
07-24-2014 06:16 PM
Have you tried restarting the service?
Utils service Cisco Tomcat restart or something along those lines I believe.
07-31-2014 12:42 PM
Hi gregbrunn,
Yes I restarted the Tomcat service but still same issue.
07-31-2014 07:00 PM
Check you browser is compatible and then it is probably time to check for bugs and engage TAC. Might need to do a rebuild of the Publisher assuming you have good backups.
08-03-2014 12:11 AM
Hi gregbrunn,
I have restarted the Tomcat service again found CUCM publisher is working fine, Thanks alot for your support.
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