CUCM 8.6 and Unity Live Call Recording

[David.Pellat]

All,

I need to setup a solution whereby when a user is on an external call that they need to record, they can press a button on the phone that will direct the traffic to a unity server to silently record the voice stream.

Is this solution possible?

If so is there any good configuration guides or examples?

Thanks

David                  

[ronpatel]

HI

See if below link helps you.

http://www.ciscounitytools.com/Documents/Unity/LiveRecord/Help/LiveRecordAppNote.htm

regards

Ronak Patel

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[David.Pellat]

The Version of Unity is Unity Connection  8.6.2

i will have a look for some relevant documentation. I assume the process would be the same?

[ronpatel]

Hi

Yes for Unity 8.x is same procedure.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/8x/administration/guide/8xcusag140.html#wp1057024

regards

Ronak patel

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