09-10-2013 03:07 AM - edited 03-16-2019 07:17 PM
Hello,
We changed the IP address of CUCM 9.1.1 one week ago. Everything was working fine. But today the CUCM is showing :
"The system has not synchronized successfully with Enterprise License Manager for 7 days. If successful synchronization does not occur within the next 53 days, you will no longer be able to provision users and devices."
Obviously the synchronization has not be successful since the IP address was changed. What can I do to make them sync again?
I have deleted the product from the ELM and added back the product with new IP address, it says the product is added successfully however it is not showed in the inventory.
Please help with this problem, thanks.
Regards,
Feng
Solved! Go to Solution.
09-10-2013 04:18 AM
Try the following on the Publisher CLI after verifying that NTP stratum is good
admin:license client reset registration
Delete and re-add the CUCM and it should successfully synchronize. If the sychronization fails, open a Technical Assistance Center (TAC) case with the CUCM team for further investigation.
HTH
Manish
09-10-2013 04:18 AM
Try the following on the Publisher CLI after verifying that NTP stratum is good
admin:license client reset registration
Delete and re-add the CUCM and it should successfully synchronize. If the sychronization fails, open a Technical Assistance Center (TAC) case with the CUCM team for further investigation.
HTH
Manish
09-16-2013 05:13 AM
Thanks. It's working fine now.
09-16-2013 05:16 AM
Great, thanks for confirming.
Manish
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