CUCM 9.1(2) and 8845-8865 phones

[Mark VandeVere]

I've loaded cmterm-8845_65-sip.11-5-1-18.k3.cop.sgn on my pub and all three subs. All succeeded. All have had tftp stopped and restarted. Yet model 8845 and 8865 don't show in Device -> Firmare or in Device Defaults. Nor are they available for Add New Phone dialogue.

I have many other k3.cop.sgn loads working, so that's not the issue.

Ideas?

[Jitender Bhandari · Accepted solution]

Hi Mark,

installing firmware would not provide you capability to add phone to CUCM, you would have to install the below device pack to enable those phone model.

https://software.cisco.com/download/release.html?i=!y&mdfid=284510097&softwareid=282074299&release=9.1(2.15107)&os=

Release notes for the devicepack lists those model number.

http://www.cisco.com/web/software/282074299/132898/cmterm-devicepack9.1.2_15130-1_Release_Notes.pdf

Make sure you install the device pack on all server and to enable the functionality you would have to perform a cluster reboot. otherwise phone would not register.

HTH

JB

[Mark VandeVere]

Ahhhh!!!! I missed that one somehow. Thanks for the thorough response!!

[Jitender Bhandari · Accepted solution]

Happy to help