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Replace Cluster Subscriber

Yanivaloosh
Level 1
Level 1

Hi 

I'm intending to install new CUCM and UCCX sub and add it to cluster. (moving to new data center)

is it require any restart of the publishers? or just removing old sub, add the new and wait for replication? 

-  CUCM cluster i have one publisher and 4 Sub running version 9.1.2.14900-14. 

- UCCX is cluster is running 10.0.1.11001-37. 

thx. 

3 Replies 3

Suresh Hudda
VIP Alumni
VIP Alumni

Adding a node is not a crucial Activity, and it does not require publisher/cluster reboot but once you add new node then all endpoint/phones will restart.

Remove a subscriber...

Before you delete a server, consider the following information:

  • Cisco Unified Communications Manager Administration does not allow you to delete the first node in the cluster, but you can delete any subsequent node.
  • Cisco recommends that you do not delete any node that has Cisco Unified Communications Manager running on it, especially if the node has devices, such as phones, registered with it.
  • Although dependency records exist for the subsequent nodes, the records do not prevent you from deleting the node.
  • If any call park numbers are configured for Cisco Unified Communications Manager on the node that is being deleted, the deletion fails. Before you can delete the node, you must delete the call park numbers in Cisco Unified Communications Manager Administration.
  • If a configuration field in Cisco Unified Communications Manager Administration contains the IP address or host name for a server that you plan to delete, update the configuration before you delete the server. If you do not perform this task, features that rely on the configuration may not work after you delete the server; for example, if you enter the IP address or host name for a service parameter, enterprise parameter, service URL, directory URL, IP phone service, and so on, update this configuration before you delete the server.
  • If an application GUI, for example, Cisco Unity,Cisco Unity Connection, and so on, contains the IP address or host name for the server that you plan to delete, update the configuration in the corresponding GUIs before you delete the server. If you do not perform this task, features that rely on the configuration may not work after you delete the server.
  • The system may automatically delete some devices, such as MOH servers, when you delete a server.
  • Before you delete a node, Cisco recommends that you deactivate the services that are active on the subsequent node. Performing this task ensures that the services work after you delete the node.
  • Changes to the server configuration do not take effect until you restart Cisco Unified Communications Manager. For information on restarting the Cisco CallManager service, see theCisco Unified Serviceability Administration Guide.
  • To ensure that database files get updated correctly, you must reboot the cluster after you delete a server, Presence, or application server.
  • After you delete the node, access Cisco Unified Reporting to verify that Cisco Unified Communications Manager removed the node from the cluster. In addition, access Cisco Unified Reporting, RTMT, or the CLI to verify that database replication is occurring between existing nodes; if necessary, repair database replication between the nodes by using the CLI.

Suresh

Deepak Rawat
Cisco Employee
Cisco Employee

Adding to what Suresh said, simply delete the existing subscriber by going to UCCX >> System >> Server. Add the new UCCX hostname/IP address information in the System >> Server. Proceed with building the new UCCX server and then perform Add to Cluster operation

In an ideal situation, you should restart the primary UCCX server after deleting the entry of existing subscriber/secondary server just to ensure all the entries had been removed properly from the DB.

Regards

Deepak

Regarding the CUCM cluster, need to restart only the publisher after changing ip address of the subscriber or all servers on cluster?

Thx.