We want to force our Jabber users to always use MRA instead of connecting through the VPN firewalls. Does anyone have a way to make that work? By default they try to connect internally when the VPN is active, and we need to break that behavior to for...
We no longer have Access Points in the ERL Membership pull-down. TAC is, thus far, clueless as to why that might be the case. Anyone else ever see this? If so, what was the resolution please.
We did an early trial of multiline Jabber on our production cluster running 10.5.2SU6, by applying the cop.sgn file. It worked well in spite of not being supported. We lost that feature when we added the 10.5 Device Pack to add the 8832 phones to it,...
We have a growing group of 7925 phones that are showing "none" and "none" for status. However, phone can be pinged and replies, can make calls and take calls. What does not work is a third party messaging application that uses an IP Phone Service to ...
As an FYI - We're on 10.6.1.11002-15 and experiencing the same behavior. Nice to know there's at least nothing to worry about. We did a cluster reboot, and it did not change the presentation, so it's apparently just that way.
We are using this approach for similar issues.Syntax to add sip profile to dial-peer is:dial-peer voice xx voipsip-profiles XXXsip-profiles XXX inbound
I have fought for weeks with TAC. They would not set up dialogue with the BU. They simply said the documentation was wrong and it was never supposed to have an Import function. Of course begging the question why it exists for everything else, but not...
We used our load balancer, and created a friendly URL - http://myciscoagent.ourdomain.com - and if they can't reach one, they reach the other. Works pretty well.