10-02-2014 08:28 PM - edited 03-17-2019 12:24 AM
Hi All, Here is the detail
CUCM:
System version: 9.1.2.10000-28
VG:
2921 with FXS card
Here is the issues:
My customer have a cucm 9.1 installed in head quarter, recently we added a SRST remote site in the branch office, and connected with H.323 protocol. All ip phones works fine after the installation. The remote site voice gateway have a 4 ports vwic 3 fxs card, which connected to a fax machine and a analog phone, and we found that have issues with call out from that.
Symptom:
Analog phone and Fax call out---> internal call to headquarter (FAIL) -------> internal call to remote site (OK)--------> outbound call via local PSTN E1 (FAIL)
Analog phone and Fax receive call --->internal call from headquarter (OK) ---> internal call from remote site (OK)-----> inbound call via local PSTN E1 (OK)
it looks like the CSS issues, but as i know there is no CSS can applied in the voice port ..that make me so confuse...
please can anyone help.....thanks in advance!
10-02-2014 11:24 PM
did this problem start after you implemented SRST?
when you make an internal call, what happens? have you debugged the dialpeers? is it h323?
can upload config? thanks
10-05-2014 07:11 PM
Those two analog device working fine when it go into SRST mode ,can success dial outbound call via local PSTN E1 , the issues just happened in normal mode..
Analog phone and Fax call out---> internal call to headquarter (FAIL, busy tone) -------> outbound call via local PSTN E1 (FAIL, busy tone)
the remote site voice gateway config is uploaded.
thanks for your help.
10-05-2014 07:12 PM
can any one help please ...
10-06-2014 05:28 PM
If you are not using mgcp, remove that command in your config.
when you make a call from one of your analog ports to a number in the 3.. range and you debug the dial-peer? does it hit dial peer 300, pointing to call manager? similarly, does it hit your 0T pattern for external calls from the analog port.
it working in SRST, sort of suggests that it has to do with patterns/dial-peers being incorrect somehow.
lemme know.
10-10-2014 02:40 AM
thanks for your help..
i ask my remote site colleague to make a call from a analog phone today..but still fail ..and i cap the voip dialpeer log as below..looks it already hit the outgoing dial peer.....any idea?
*Oct 10 09:23:20.479: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Calling Number=, Called Number=, Voice-Interface=0x22D9653C,
Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:20.479: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=59115390
*Oct 10 09:23:20.479: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=0, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=0
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=0, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=01, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=01
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=01, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:23.135: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=015, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:23.135: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015
*Oct 10 09:23:23.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:23.139: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=015, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:23.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=0158, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=0158
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=0158, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=01581, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=01581
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=01581, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=015810, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015810
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=015810, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=0158105, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=0158105
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=0158105, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=01581051, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=01581051
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=01581051, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=015810514, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015810514
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=015810514, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=0158105146, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=0158105146
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=0158105146, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=01581051468, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=01581051468
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=01581051468, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=015810514684, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=015810514684T, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015810514684T
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=015810514684T, saf_enabled=1, saf_dndb_lookup=0, dp_result=0
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=015810514684, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=015810514684, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Calling Number=015810514684, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=015810514684, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Calling Number=, Called Number=, Voice-Interface=0x0,
Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Result=NO_MATCH(-1) After All Match Rules Attempt
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Calling Number=015810514684, Called Number=, Voice-Interface=0x0,
Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Result=NO_MATCH(-1) After All Match Rules Attempt
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
dialstring=015810514684, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
dialstring=015810514684, saf_enabled=1, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
Result=SUCCESS(0)
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=2000
thanks alot for your help!
10-10-2014 05:05 AM
so when you call from remote site to HQ or to PSTN, you get fast busy right ?
enable below below and make a call to PSTN
deb isdn q931
deb voip ccapi inout
deb vpm sig
enable below and make a call to HQ
deb voip ccapi inout
deb h225 asn1
deb h245 asn1
deb vpm sig
and send , sh isdn stat , output
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