03-12-2014 10:47 AM - edited 03-18-2019 11:21 AM
Hello,
I have just installed the BE6000 server with CUCM I would like to know the exact version of the call manager installed.
I also have the cisco 7821-K9 phones and its not showing in the call manager. I have refered the compaitibity matrix here
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html
which has 2 device packs Cisco Unified IP Phone 7821, 7841, and 7861 Administration Capability Only AND Cisco Unified IP Phone 7821, 7841, and 7861 10.1(1)
Which one should I download and How can I install it
Thanks
03-12-2014 12:12 PM
Log to CCMadmin to find the version, then you can think of DEVpacks.
03-12-2014 10:56 PM
tell me how do I install the device packs
03-13-2014 01:49 AM
Hi,
install the latest Device pack.
you can refer the readme file
http://www.cisco.com/web/software/282074299/107387/cmterm-devicepack-9_1_2_11012-1_Readme.pdf
Procedure
Note: Apply this device package to all of your Cisco Unified Communications
Manager servers, beginning with the publisher server and the TFTP server.
Note: When you apply a Device Package to enable new device support, a
cluster-wide reboot is required for those devices to register successfully. A
cluster-wide reboot is not required when you apply a Device Package to update
existing firmware/configuration.
For Cisco Unified Communications Manager 9.1, you must perform all software
installations and upgrades by using the Software Upgrades menu options. The
system can upload and process only software that Cisco approved. You cannot
install or use third-party or Windows-based software applications that you used
with a previous version of Cisco Unified Communications Manager.
1. Using your web browser, log in to the Cisco Unified Communications
Operating System Administration web page.
2. From the Software Upgrades menu, select Install/Upgrade.
3. Fill in the appropriate values in the Software Location section and click
Next.
4. In the Available Software drop-down box, select the device package file
and click Next.
5. Verify that the MD5 has the correct value. Click Next.
6. In the Warning box, verify that you selected the correct firmware and
then click Install.
7. Check that you received a Success message.
Note: If you are rebooting the cluster, continue with Step 9.
8. Stop and restart the TFTP server.
9. Reset the affected devices to upgrade the devices to the new load.
regds,
aman
03-13-2014 03:20 AM
Well (+5) to Aman. Our post conflicts because while i was posting i was unable to see any comment except of Jamie. May be i didn't refresh that page for long time.
Regards,
Nishant Savalia
03-13-2014 03:17 AM
Hi,
First of all before installing device pack, confirm yourself about the version of CUCM.
Below is the general steps to install device pack.
For Cisco Unified Communications Manager 9.1, you must perform all software installations and upgrades by using the Software Upgrades menu options. The system can upload and process only software that Cisco approved. You cannot install or use third-party or Windows-based software applications that you used with a previous version of Cisco Unified Communications Manager.
1. Using your web browser, log in to the Cisco Unified Communications
Operating System Administration web page.
2. From the Software Upgrades menu, select Install/Upgrade.
3. Fill in the appropriate values in the Software Location section and click
Next.
4. In the Available Software drop-down box, select the device package file
and click Next.
5. Verify that the MD5 has the correct value. Click Next.
6. In the Warning box, verify that you selected the correct firmware and
then click Install.
7. Check that you received a Success message.
Note: If you are rebooting the cluster, continue with Step 9.
8. Stop and restart the TFTP server.
9. Reset the affected devices to upgrade the devices to the new load.
Note: When you apply a Device Package to enable new device support, a cluster-wide reboot is required for those devices to register successfully. A cluster-wide reboot is not required when you apply a Device Package to update existing firmware/configuration.
Below is the link for device pack installation for CUCM 8.6 & 9.1 for your reference.
http://www.cisco.com/web/software/282074299/102824/cmterm-devicepack-9_1_1_21017-2_Readme.pdf
http://www.cisco.com/web/software/282074299/95180/cmterm-devicepack-8_6_2_23047-1_Readme.pdf
And below is the link for latest firmware of 7821.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7821_7841_7861/firmware/10_1_1/english/release_notes/PA2D_BK_RFC9D799_00_rn-10_1_1-7821-7841-7861/PA2D_BK_RFC9D799_00_rn-10_1_1-7821-7841-7861_chapter_00.html
Regards,
Nishant Savalia
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