CUCM VSAT external forwarding

[lkomarci]

Hey everyone,

I have two phone numbers from my vsat isp provider. Outgoing calls via those two lines work well however incoming calls all go directly to one number which is wrong.

Been giving it a try but I can't figure out where I can change this number.

Any help would be much appreciated. 

Thanks

[Leonardo Santana]

Hi,

Try to use voice translation rules.

https://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/61083-voice-transla-rules.html 

[Nithin Eluvathingal]

Could you  please explain  how you integrated the CUCM with your VSAT number. From the OP the call flow is not clear.

[lkomarci]

I wouldn't know much on where to begin with OP explanation as I'm quite a rookie in CUCM.

What I've found out for now is the gateway is ISR 4351. It has 4 FXO/FXS cards, i.e. ports with assigned DN/prefixes for VSAT lines.

Each of them has route pattern with a partition for auto registered phones assigned.

Can't/don't know how to describe it any better without sounding like a complete tool. CUCM is just one of my many tools and I rarely use it

[Nithin Eluvathingal]

So I assume that VSAT lines are connected to two FXO ports on ISR 4351. I think there might be Plar configured on gateway.

Could you please share the gateway Configurations.

[Leonardo Santana]

Hi,

• Your gateway is configured as mgcp?
• Do you have PLAR configured under your fxo ports?

[lkomarci]

The gateway is configured as MGCP

• Not sure about PLAR I'm looking into it now 

[Leonardo Santana]

Hi,

Inside the DN number config of the FXO at CUCM, do you have configured the call forward all?

[lkomarci]

It doesn't dial 4601 as stated in attedant DN but rather 102.

I looked into PLAR on how to set it up here

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/212073-CUCM-PLAR-Configuration-Example.html

once I go to call routing > translation pattern I don't see any patterns there if they're necessary

[Nithin Eluvathingal]

There is something call Dialed  Number Analysis(DNA). 
You will come to know the call flow.

[Leonardo Santana]

Hi,

Did you check the call forward on the DN lines of the FXO?

[Nithin Eluvathingal]

so when some one calls your vsat numbers does that land on 4601? 

[lkomarci]

Just a little update on my research - I realized there is no forwarding from the two external lines to this one number. The phones that have forwarding actually say forwarded on the display when there's an incoming call but not for this one. 

Where or how else could this have been set up?

Thanks

[Nithin Eluvathingal]

Check the call flow using DNA.(Dialed Number analysis)