CUCM7 MOH- Unable to load .wav file on server

[Anil Sharma]

Hello Guys,

I am new into IP Telephony world, I need to get some information regarding uploading a .wav file on CUCM7 which will be used for unicast MOH.

How can I proceed with this??

What I tried doing is :

1) log in into Publisher.

2) Click on Media Rescources >> MOH audio file Management >> Upload file >> Browse >> select the file.

But this gave me below error:

Error: [1034] Upload Failed. Please upload a  valid Audio File.

3) I tried the same thing on dedicated MOH servers however got the same error.

I have two dedicated servers for MOH, publisher is not being used for MOH. Do I still need to upload the .wav file on publisher.

Please advice.

Thanks.

[Anil Sharma]

I restarted the service still same error

Just for your information I am accessing the MOH server located in some other country does that make a difference??

Thanks.

[Payal Bhaduri]

What version of CUCM is this?

[Anil Sharma]

Its CUCM 7 .

Actually the experts team has already uploaded the file on the server remotely.... And I am still unable to do it ...

Could you please advice why is this so ??