09-29-2009
06:09 AM
- last edited on
03-25-2019
07:53 PM
by
ciscomoderator
Hi guys,
I need your help here. I was recently asked for a solution to which I was absolutely stumped. This is what the customer requested...and it's with regards to CUE/UC500
Whenever we go to retrieve our Voicemail, we receive the following message: First new message, sent today at <time>, from <person>.
The customers request is not to have this but to be able to retrieve the message directly.
Is this possible on the CUE/UC500 and if yes, how do I go about it?
I tried searching for the options available on voicemail but came across this...which isn't very helpful.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/vmuser/ENU/cue23qsg.pdf
09-29-2009 06:41 AM
It is not possible to eliminate that announcement.
09-29-2009 08:40 AM
Thanks P
09-29-2009 01:06 PM
seems 'voicemail conversation subscriber msg-properties brief' from cli does it
09-29-2009 06:46 AM
You can press 1 a few times to go to the menu, but the voicemail application is not customizable.
-nick
09-29-2009 08:40 AM
Thanks nicmath...
09-29-2009 01:07 PM
seems 'voicemail conversation subscriber msg-properties brief' from cli does it
09-29-2009 01:07 PM
fyi....solution:
seems 'voicemail conversation subscriber msg-properties brief' from cli does it
09-29-2009 01:15 PM
Thank you for finding the command, sorry to have spoken incorrectly.
I'm asking to have my check and rating removed :)
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