03-08-2022 07:02 AM
I have users saying that there is a slight pause/delay when people barge into a call.
We are using CUCM System version: 11.5.1.21900-40 with a dedicated CFB and Privacy is turned off.
03-08-2022 07:52 AM - edited 03-08-2022 07:53 AM
Wondering if you are hitting this, check this out
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvy39782
Symptom: cBarge delays by 4 seconds even when previous c-barge is successful within one second of initiation.
Conditions: 1. A calls B 2. B answers the call 3. Shared line users C and D try to cBarge in at the same time. Only one (let’s say, user C) will be successfully cBarge in. 4. CCM starts a timer (ConferenceTimer) for 4 seconds. 5. During these 4 seconds, any other attempts to cBarge in by other shared line users fail even though user C’s has successfully cBarged within a second. 6. Once the timer expires, other shared line user is able to cBarge in.
Workaround: NA
Further Problem Description: This applies to simultaneous cBarge attempts by shared line devices. This issue will be faced due to race condition in signals where ssDataInd for cBarge by the device reaches first, then ssInfoInd comes from the device, due to which ssDataInd, when rejected the signal already, after receiving ssInfoInd, does not reject again here. Due to this it starts a ConferenceTimer and which never gets stopped. After 4 seconds this timer is triggered and after which next successive cbarge will be considered. Ideally, the signal had to be rejected again after receiving ssInfoInd and never start ConferenceTimer for that C-Barge.
Hope this Helps
Cheers
Rath!
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03-08-2022 08:03 AM - edited 03-08-2022 08:04 AM
Kindly remove the Bug Description. Only post the link to BUG ID.
03-08-2022 08:44 AM
hey Nithin
The content I posted is public. Login only required to get more details
Hope this Helps
Cheers
Rath!
***Please rate helpful posts and if applicable mark "Accept as a Solution"***
03-09-2022 08:27 AM
Rath,
This is what I heard back.
Here is what we discovered but nothing new as this has been going on for a while. Anyway,
Is there anything that we can do where user’s can access the line by pushing the line key but not having to barge? Like an open line type of deal.
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