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Dial out is hanging

abuahmed.sd
Level 1
Level 1

‎03-14-2019 12:12 AM

Hello everyone, I have a problem in IP Telephony section. when i want to dial outside press the speaker button and dial the number it's goes hanging and there is no any response, but when i write the number and press the call button the call is establish. what the wrong here. Thanks

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4 Replies 4

Dennis Mink
VIP Alumni
VIP Alumni

‎03-14-2019 12:28 AM

What phone?
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abuahmed.sd
Level 1
Level 1
In response to Dennis Mink

‎03-19-2019 11:32 AM

Thanks for your reply
multi type of IP phone 7821, 6941, 9971

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George Sotiropoulos
Cisco Employee
Cisco Employee

‎03-14-2019 12:44 AM - edited ‎03-14-2019 12:46 AM

Hello,

 

Please can you clarify which type of Phone you are using and on which system this phone is registered, CUCM or CCME?

George

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abuahmed.sd
Level 1
Level 1
In response to George Sotiropoulos

‎03-19-2019 02:27 AM - edited ‎03-20-2019 11:47 PM

Thanks George Sotiropoulos for your reply
multi type of IP phone CP-7821, CP-6941, CP-9971

and i'm used CUCM v8.6

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