Solved: RTMT Real Time Trace - Node not available?

drbabbers · ‎02-05-2017

Why in RTMT, when I select Real Time Trace, is the Node not available?

FYI - this cluster on has 1 x Publisher Node.

Kind Regards,

D

drbabbers · ‎02-05-2017

All,

Thanks for the help, however I have managed to fix the error message by adding an entry in my local hosts file for the FQDN of the CUCM. Now when I open RTMT from my PC I can now see the node in the list! So in conclusion this is was a DNS issue for me.

Thanks

D

View solution in original post

Andrew West · ‎02-05-2017

Was this working before?

Have you tried running RTMT as an Admin, literally right click on it and run as administrator.

Mohammed al Baqari · ‎02-05-2017

You are most likely hitting the bug CSCui82096. Unfortunately there is no planned fix listed.

Suggest you fallback to older or update to newer OS or upgrade your CUCM with later patch

drbabbers · ‎02-05-2017

All,

Thanks for the help, however I have managed to fix the error message by adding an entry in my local hosts file for the FQDN of the CUCM. Now when I open RTMT from my PC I can now see the node in the list! So in conclusion this is was a DNS issue for me.

Thanks

D

LA ASCENSION · ‎03-19-2019

Quisiera saber si me puedes ayudar a validar este error.??