Re: Dialing out via T1 result in a reorder tone after migration

Y W · ‎01-19-2014

So there was a mirgation of the office. We moved everything over.

The CME router is a 2911 and it have a full t1 pots on it for local calls. the dialpeer to
Issues, When dialing local calls that is meant to go out the T1 line i get a reorder tone. all configurations have been remained same. same carrier.

!

card type t1 0 0

card type t1 0 1

interface GigabitEthernet0/0.50

encapsulation dot1Q 50

ip address 10.0.0.1 255.255.255.0

h323-gateway voip bind srcaddr 10.0.0.1

controller T1 0/0/0

cablelength short 110

ds0-group 0 timeslots 1-24 type e&m-wink-start

dial-peer voice 91 pots

destination-pattern 91[2-9]..[2-9]......

port 0/0/0:0

forward-digits 11

1. Tried debug voice dialpeer, the number is going out the correct
interface with the correct dialing leg.

2. show controller t1 and show controllers t1 0/0/0 with no alarms,
interfaces are up.

3. the linecode and framing and wan type have been verified with isp

4. show voice port shows that all 24 t1 channels are in up/up state

ANY HELP WOULD BE APPRECIATED. thanks in advance

Jyothi V · ‎01-19-2014

Hi York,

Please check the output of 'show isdn q931' to confirm the layer 1 status is 'Active' and Layer 2 status is 'Multiple Frames Established'

Please enable debug as follows when you make a test call:

debug voip ccapi inout

debug isdn q931

And attach the debug file here.

Regards,

Jyothi

Aman Soi · ‎01-19-2014

Hi York,

Since u have migrated the office, did u change the Service Provider and router as well?

regds,

aman

Y W · ‎01-19-2014

Thanks you all for the response.

No the router and isp stays the same company. ISP said the circuits are clean. But there are unsure if the numbers have been migrated to the new circuits yet, but i was told that wether the numbers are migrated or not it does not affect the outbound dialing.

whenever i tried to issue an "debug isdn xxxx" command, the router does not like the isdn part and will say invalid command and have a ^ under the D.

i know the debug voip ccapi inout worked, will try to get the output tomorrow.

meanwhile i have a copy of this...

CBNY-VG1#debug vpm signal

Voice Port Module signaling debugging is enabled

CBNY-VG1#

Jan 19 01:15:44.449: htsp_process_event: [50/0/28.1, EFXS_ONHOOK, E_DSP_SIG_1100]efxs_onhook_offhook htsp_setup_ind

Jan 19 01:15:44.449: [50/0/28.1] get_local_station_id calling num=1528 calling name=1528 Jose Vieira calling time=01/18 22:15 orig called=

Jan 19 01:15:44.453: htsp_process_event: [50/0/28.1, EFXS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]efxs_check_auto_call

Jan 19 01:15:45.941: htsp_digit_ready(50/0/28.1): digit = 9

Jan 19 01:15:46.461: htsp_digit_ready(50/0/28.1): digit = 1

Jan 19 01:15:46.657: htsp_digit_ready(50/0/28.1): digit = 2

Jan 19 01:15:46.861: htsp_digit_ready(50/0/28.1): digit = 1

Jan 19 01:15:47.065: htsp_digit_ready(50/0/28.1): digit = 2

Jan 19 01:15:47.317: htsp_digit_ready(50/0/28.1): digit = 5

Jan 19 01:15:47.533: htsp_digit_ready(50/0/28.1): digit = 5

Jan 19 01:15:47.753: htsp_digit_ready(50/0/28.1): digit = 5

Jan 19 01:15:47.953: htsp_digit_ready(50/0/28.1): digit = 1

Jan 19 01:15:48.173: htsp_digit_ready(50/0/28.1): digit = 2

Jan 19 01:15:48.385: htsp_digit_ready(50/0/28.1): digit = 1

Jan 19 01:15:48.593: htsp_digit_ready(50/0/28.1): digit = 2

Jan 19 01:15:48.597: htsp_process_event: [50/0/28.1, EFXS_OFFHOOK, E_HTSP_PROCEEDING]efxs_offhook_proceeding

Jan 19 01:15:48.597: [50/0/28.1] set signal state = 0x8 timestamp = 0

Jan 19 01:15:49.633: htsp_process_event: [50/0/28.1, EFXS_OFFHOOK, E_DSP_SIG_0100]efxs_offhook_onhook

Jan 19 01:15:49.633: htsp_timer - 10 msec

Jan 19 01:15:49.645: htsp_process_event: [50/0/28.1, EFXS_OFFHOOK, E_HTSP_EVENT_TIMER]efxs_offhook_timer

Jan 19 01:15:49.645: htsp_process_event: [50/0/28.1, EFXS_ONHOOK, E_HTSP_RELEASE_REQ]efxs_onhook_release

Jan 19 01:15:49.645: htsp_timer_stop

Jan 19 01:15:49.645: [50/0/28.1] set signal state = 0x4 timestamp = 0

Jan 19 01:16:10.301: htsp_process_event: [0/0/0:0(1), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.301: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(1)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(1)] set signal state = 0x0

Jan 19 01:16:10.301: htsp_timer2 - 300000 msec

Jan 19 01:16:10.301: htsp_process_event: [0/0/0:0(2), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.301: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(2)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(2)] set signal state = 0x0

Jan 19 01:16:10.301: htsp_timer2 - 300000 msec

Jan 19 01:16:10.301: htsp_process_event: [0/0/0:0(1), EM_PARK_IDLE, E_DSP_SIG_1100]

Jan 19 01:16:10.301: htsp_process_event: [0/0/0:0(2), EM_PARK_IDLE, E_DSP_SIG_1100]

Jan 19 01:16:10.305: htsp_process_event: [0/0/0:0(13), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.305: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(13)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(13)] set signal state = 0x0

Jan 19 01:16:10.305: htsp_timer2 - 300000 msec

Jan 19 01:16:10.305: htsp_process_event: [0/0/0:0(14), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.305: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(14)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(14)] set signal state = 0x0

Jan 19 01:16:10.305: htsp_timer2 - 300000 msec

Jan 19 01:16:10.305: htsp_process_event: [0/0/0:0(3), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.305: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(3)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(3)] set signal state = 0x0

Jan 19 01:16:10.305: htsp_timer2 - 300000 msec

Jan 19 01:16:10.305: htsp_process_event: [0/0/0:0(4), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.305: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(4)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(4)] set signal state = 0x0

Jan 19 01:16:10.305: htsp_timer2 - 300000 msec

Jan 19 01:16:10.305: htsp_process_event: [0/0/0:0(5), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.305: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(5)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(5)] set signal state = 0x0

Jan 19 01:16:10.305: htsp_timer2 - 300000 msec

Jan 19 01:16:10.305: htsp_process_event: [0/0/0:0(13), EM_PARK_IDLE, E_DSP_SIG_1100]

Jan 19 01:16:10.309: htsp_process_event: [0/0/0:0(14), EM_PARK_IDLE, E_DSP_SIG_1100]

Jan 19 01:16:10.309: htsp_process_event: [0/0/0:0(3), EM_PARK_IDLE, E_DSP_SIG_1100]

Jan 19 01:16:10.309: htsp_process_event: [0/0/0:0(4), EM_PARK_IDLE, E_DSP_SIG_1100]

Jan 19 01:16:10.309: htsp_process_event: [0/0/0:0(5), EM_PARK_IDLE, E_DSP_SIG_1100]

Jan 19 01:16:10.317: htsp_process_event: [0/0/0:0(15), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.317: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(15)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(15)] set signal state = 0x0

Jan 19 01:16:10.317: htsp_timer2 - 300000 msec

Jan 19 01:16:10.317: htsp_process_event: [0/0/0:0(16), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.317: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(16)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(16)] set signal state = 0x0

Jan 19 01:16:10.317: htsp_timer2 - 300000 msec

Jan 19 01:16:10.317: htsp_process_event: [0/0/0:0(15), EM_PARK_IDLE, E_DSP_SIG_1100]

Jan 19 01:16:10.317: htsp_process_event: [0/0/0:0(16), EM_PARK_IDLE, E_DSP_SIG_1100]

Jan 19 01:16:10.321: htsp_process_event: [0/0/0:0(17), EM_PARK, E_HTSP_EVENT_TIMER2]em_park_timer2

Jan 19 01:16:10.321: em_offhook (0)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(17)] set signal state = 0x8em_onhook (1000)vnm_dsp_set_sig_state:[recEive and transMit0/0/0:0(17)] set signal state = 0x0