05-30-2017 09:31 AM - edited 03-17-2019 10:27 AM
Sorry, I'm a noob at this. CUCM & CUC 10.5. I want to use a DID and then get "Please enter the extension you are trying to reach". DID would = CTI and I just don't know if CUC User / mailbox type or Call Hander or System Call Handler that is best for this. If I can include corporate directory search for name would be great also. Thanks,
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05-30-2017 09:49 AM
Yes, you can configure a CTI with CFA to VM, match that in a call handler, and then have people dial the number they want, if you want a corporate directory, that would be a directory call handler, you can use caller input to send them to it.
05-30-2017 09:49 AM
Yes, you can configure a CTI with CFA to VM, match that in a call handler, and then have people dial the number they want, if you want a corporate directory, that would be a directory call handler, you can use caller input to send them to it.
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