Differences between CCM versions

[singh-ashok]

What are the differences between CCM 3.3(5) & 4.2(3)?

What is the significant difference between CCM 4.1(3) & CCM 4.2(3)?

What are the major enhancements in CCM 6x compared to 4x versions?

[Steellllllllll0]

I second that been looking for some good documentation which tables the differences apart from the basics...

[Marwan ALshawi · Accepted solution]

i can tell the major enhancemnts from 4 to 6 are:

the OS is red hut linux instead of MS windows

the database is IBM IDS instead of MS sql

the support of sip trunks

the abilty of subsecriber server to make write to some user facing feature while the bublisher down

the dhcp integrated with cusm instead of being separate service as it was with V4

abilty to integrate with service mobilty

version 4 also able to intergrate but need a saparte server for mobilty service

there is feature added to CFA called CFA override

this is what comes in my mind now

please, if helpful Rate

[singh-ashok]

Marwan & Rob,

Thanks a lot.

Regards,

Ashok.

[Rob Huffman]

Hey Guys,

I put this together for someone a bit back :)

There have been new features added in each release between CCM 3.2 and CCM 4.3 I have tried to pick out the releases that had the biggest changes since CCM 3.2. These would be CCM 3.3(4), CCM 4.1(3) and CCM 4.2(1)Have a look;

CCM 3.3.4 New and changed Information

Forced Authorization Codes and Client Matter Codes

Cisco WebDialer

Cisco IP Telephony Backup and Restore System (BARS)

New and Updated Phone Support

Extension Mobility Enhancements

Cisco Security Agent

Dialed Number Analyzer (DNA)

Image Authentication

NM-HDV2 and NM-HD Support for Cisco CallManager

Conferencing Enhancements

Block External To External Transfer Service Parameter

International Dial Plan

Calling Search Space Enhancements

Default Trace Level Changed for Cisco Database Layer Monitor Service

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_note09186a008020027c.html#wp1319190

CCM 4.1.3 New and changed Information

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_1/rel_note/413cmrn.htm#wp1708005

Cisco Unified CallManager Release 4.3(1), based on release 4.2(3), addresses the retirement of the MS Windows 2000 Operating System by enabling a migration of Cisco Unified CallManager to Windows Server 2003.

Because Cisco Unified CallManager Release 4.3(1) is based on release 4.2(3) refer to the Cisco Unified CallManager Documentation Guide for a list of documents that are related to Cisco Unified CallManager release 4.2 at the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_documentation_roadmaps_list.html

CCM 4.2.x New Features

New and Changed Information for Cisco CallManager Features CCM 4.2

The following sections describe new and changed information related to Cisco CallManager features:

Multilevel Precedence and Preemption Enhancements

Device Mobility

Cisco CallManager Attendant Console and Call Pickup Limitation

** Call Pickup Notification

** Directed Call Park

IPMA Enhancements

Cisco Messaging Interface Enhancements

Call Forwarding Enhancements

Password Management Features

** Log Out of Hunt Groups

** Voice-Mail-Related Changes to Hunt List and Hunt Pilot

New MLPP Service Lockout Enterprise Parameter

Phone Button Template

Call Diagnostics and Voice Quality Metrics

Overlap Sending and Receiving for H.323 Gateways

SDL Traces

Cisco CallManager T1 CAS Hookflash Transfer Support

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_note09186a00805f1470.html#wp2430214

....continued on next page

[Rob Huffman]

....from previous page

here is the related CCM 5.x and CCM 6.x info :)

Cisco CallManager 5.x Features

Call Forwarding Enhancements

Call Park

Call Pickup Group

CTI and CTI Super Provider

Dynamic Host Control Protocol (DHCP)

International Dial Plans

LDAP Directory Enhancements

Licensing

Personal Directory Enhancements

Phone NTP References for SIP Phones

Presence

Roles and User Groups

RSVP

Service Enhancements

SIP Line Side (Endpoints) Support

SIP Route Pattern

SIP Third-Party Phones

SIP Trunk Enhancements

TFTP Enhancements

URL Dialing

Video Telephony Enhancements

Voice Quality Metrics

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/5_0_1/501cmrn.html

Cisco Unified Communications Manager 6.0 feature enhancements:

•AAC/iLBC Voice Codec Support

•Advanced Ad Hoc Conference

•Audible Message Waiting Indicator

•Barge Enhancements

•Call Diagnostics and Voice Quality Metrics

•Call Forward Enhancements

•Call Forward All Calling Search Space Backward Compatibility

•Call Forward Overriding

•Call Pickup Notification

•Cisco Messaging Interface Enhancements

•Cisco Unified Communications Manager T1 CAS Hookflash Transfer Support

•Connected Number Display

•Credential Policy and User Authentication

•CTI Enhancements

•Device Mobility

•Directed Call Park

•Do Not Disturb

•Hold Reversion

•Intercom

•Licensing Enhancements

•Log Out of Hunt Groups

•Overlap Sending and Receiving for H.323 Gateways

•MGCP T.38 Enhancements

•Privacy on Hold

•Programmable Line Keys

•SCCP Optimization

•SDL Traces

•SIP Endpoints Support

•SIP Third-Party Phones Enhancements

•SIP Trunk Enhancements

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_0_1/601cmrn.html#wp44812

Hope this helps!

Rob

[Abhijit.Das]

Rob,

Hope you are doing good buddy!

Thanks a lot again!!!

Just a few questions ( as usual :-)) -

Call forward override - was it introduced from CCM 5x? Can it be done for only one number or more than one?

One more completely unrelated question here -

What's the differnce between CUE 2.2 & CUE 3.1?

Take care,

Abhijit.

[Rob Huffman · Accepted solution]

Hey Abhijit,

Long time buddy! Life is great, hopefully for you as well :)

"CFA Destination Override" is available in CCM 5.X and CCM 6.x. (this is a "one to one relationship between the CFWDALL Originator and Destination) Have a look;

Cisco Unified CallManager provides a service parameter (CFA Destination Override) that allows the administrator to override Call Forward All (CFA) when the target of the CFA calls the initiator of the CFA, so the CFA target can reach the initiator for important calls. In other words, when the user to whom calls are being forwarded (the target) calls the user whose calls are being forwarded (the initiator), the phone of the initiator rings instead of call forwarding back to the target. The override works whether the CFA target phone number is internal or external.

When the CFA Destination Override service parameter is set to False (the default value), no override occurs. Ensure the service parameter is set to True for CFA override to work. See Service Parameters Configuration in the Cisco Unified CallManager Administration Guide, Release 5.0(4), for information about configuring service parameters.

--------------------------------------------------------------------------------

***Note: CFA override only takes place if the CFA destination matches the calling party and the CFA Destination Override service parameter is set to True. If the service parameter is set to True and the calling party does not match the CFA destination, CFA override does not take place, and the CFA remains in effect.

From this CCM 5.1.(1) doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080739bb8.html

New Features and Enhancements in Cisco Unity Express 3.2.1

New Language Support

Integration with Multiple Cisco Unified CME Sites

Nonsubscriber Recipients in Distribution Lists

Integrated Messaging Support for Apple Macintosh Users

PINless Login to Voice-Mail

Enhanced Installation Procedures and Increased Upgrade Paths

Password Synchronization Between Cisco Unity Express and Cisco Unified

Communications Manager Express

Login Banner Support for CLI Access

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/release/notes/rncue32.html

Hope this helps! Nice to talk again,

Rob

[Abhijit.Das]

Rob,

Thanks again buddy. Have a great day.

Take care,

Abhijit.

[Marwan ALshawi]

u welcome

but rob is a leader this field :)

[Steellllllllll0]

Brilliant...thanks !!

[araffill]

Great Job, Rob!!!

I was searching for this info for quite some time :-)

Tx a lot...