07-12-2022 05:26 AM
I got caller ID real name on Jabber mobile, however MRA phone (8865) has caller ID "ATTENDANT" for the same call.
How is this happened? Please advise.
07-12-2022 05:46 AM
This is because this setting is configured per device/directory number combinations. If you look at the directory numbers configuration and scroll down past call forward settings you’ll see device specific settings and if the DN is shared between multiple devices you’ll have the option to populate the settings to all devices that shares the line.
07-12-2022 05:58 AM
Thanks for prompt response- can you tell be where to find this "past call forward settings" in cucm.
07-12-2022 06:52 AM
On the Directory Number page at the bottom end you'll have something similar to this.
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