05-29-2017 02:52 AM - edited 03-17-2019 10:27 AM
Hello,
Do you know how to configure CUCM to enable search by any words in users' names? We are in Singapore and most of users have Chinese name + English name, and the directory search (from phone or Jabber) is now like "search for user with firstname (or last name) begins with...".
example: username is Kim Hong Jason Wee, Wee is lastname, Kim Hong is Chinese name, Jason is English name), and we cannot search for "Jason" from phone or Jabber, we have to search for "Kim", or Kim Hong, or Wee (which is OK for Chinese, but not OK for our western colleagues).
Thanks,
hoanghiep.
05-29-2017 11:18 AM
Are you using UDS or LDAP (CDI in 11.8+ or EDI vs BDI in 11.7 and earlier)? Which attributes are the English and Chinese names stored in?
07-20-2017 06:29 AM
Hi Jon,
We are using UDS now, but will change to LDAP at a later day. Both Chinese and English name are in Firstname.
Rgds,
Hoanghiep
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide