CUC Administration >> User >> Select User >> Edit >> Greetings >> Standard. By default, callers hear option is set to System Default Greeting.
System Default Greeting—Select to use the prerecorded system default greeting. Unity Connection plays a prerecorded greeting along with the recorded name of the user (for example, “Sorry, <user name> is not available”). If the user does not have a recorded name, Unity Connection plays the user extension instead. When a greeting is enabled but not recorded, Unity Connection plays a prerecorded system greeting.
Recorded Name is what is set up as Display Name on the main user page. If you will remove the entry from there, then it will play the extension. Else, you can choose to play My Personal Recording and the user can record their own personal recording.
Currently running CUCM 11.5 on VMware server on location A with 10.1.1.x/24 phone network vlan. Everything works great.We added additional location (location B, different public IP) and installed additional firewall at that location with 10.1.2.x/24 phone...
Hello, We have been facing issues with backup of drfcomponent.XML & Processnode.XML files to our backup servers during scheduled Backup in our CUCM 11.0 servers.We have been using Titan FTP server for Backup. I see error on backup statusERRO...
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At the beginning of 2020, no one would have imagined the changes in work and learning habits that we would face in the foll...
We have a manager that's left and we want to let callers know to call the new manager at a different number, but we don't want the caller to be able to leave a message. Can a voicemail box be setup to work this way?If so, how? Thanks Kelvin