01-19-2015 10:17 AM - edited 03-17-2019 01:38 AM
Is there a way to disable the Divert option on 8945 and 7841 phones?
Solved! Go to Solution.
01-19-2015 11:47 AM
Yes, remove it from the soft key template during the Ring In state.
01-19-2015 11:47 AM
Yes, remove it from the soft key template during the Ring In state.
01-20-2015 08:19 AM
Thank you for the quick response. This seems to be the correct answer to my problem. The next problem is... how to actually edit the Soft Key Template. I am reading through some guides... but I wish Cisco would make this type of thing easier.
01-20-2015 08:21 AM
Oh yeah. They do try to hide that. In the upper right hand corner is a drop down menu. Configure Softkey Template is there.
01-20-2015 09:11 AM
You were right on the money again. Thank you so much!
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: