01-30-2020 09:42 AM - edited 01-30-2020 09:43 AM
Hello.
I'm having a problem with the Days Display Not Active Setting. I have changed it in the Common Device Profile, and assigned it to the phone. I have also changed it in the Enterprise Phone Configuration and on the Phone Configuration Page. It is not working on the scheduled time, it stays active all the time.
I tried to enable Display at 00:00 and disable at 00:01 so that would be disabled all the time, but it is not working too.
Is there another way to make it work? Am I missing something?
The customer wants to activate it from 08:00 to 18:00, but if that is not possible, he wants to disable it all the time.
CUCM Version: 8.6.2.10000-14
Phones Model: 7911/8941/6941/7940/7937
Thanks in advance.
Solved! Go to Solution.
02-13-2020 06:08 AM
I had to use Days Backlight Not Active to solve the problem. I set Backlight On Time to 00:00 and Backlight On Duration to 00:01. This met customer demand.
01-30-2020 10:26 AM
01-31-2020 10:53 AM - edited 09-21-2022 10:42 AM
Thanks, @Mohammed al Baqari.
NTP is sync is correct and time on phones too. I did a factory reset but it didn't work.
This procedure shoud work for any phone model, right?
02-01-2020 07:57 PM
02-13-2020 06:08 AM
I had to use Days Backlight Not Active to solve the problem. I set Backlight On Time to 00:00 and Backlight On Duration to 00:01. This met customer demand.
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