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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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DN to DID

All,

 

 

CUCM 11.5.  I have a phone with a DN but the user is now in need of a DID.  If I put the DID directly on her phone is there a way to still route internal calls to her old internal DN to her phone?

 

 

Thanks in advance!

 

 

All replies rated.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: DN to DID

You can use a translation pattern to map her old DN and translate to the new 10 digit DID extension.

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"
2 REPLIES 2
Cisco Employee

Re: DN to DID

You can use a translation pattern to map her old DN and translate to the new 10 digit DID extension.

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"
VIP Advisor

Re: DN to DID

By far the easiest way to do this, is put the "old internal extension" on the phone's line configuration as an alternate extension.

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