I have a scenario with just one CUCM server and 2 Gateways (each one with one E1).
The second Gateway is in a branch office, and is configured with a second "device pool".
We are not getting any MOH server for the calls received through this Gateway, but when i change its device pool to the same that the central office, the MOH works fine.
Is there a way to enable MOH for this Gateway, without having to change its "device pool" to the same that the central office???
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they can be in differnt DP with no problem.
1-MOH multicast/Unicast? (Multicast MOH ONLY support G711, so that could explain changing the DP fixnig the problem)
[You can create a DP/region for MOH if multicast to talk G711 to everybody and the problem will get fix]
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The MOH is configured for Unicast.
Also, all is configured for G711 (gateway and phones), but still no luck.
The problem was effectively the MRGL.
Neither of the DPs have a MRGL assigned, but the DP-A was in the same DP that the MOH Server and just this one worked.
I just asigned the MRGL to DP-B and its working now.