DTMF and IVR cannot reconize

[fozlarabbi]

Hi ,

I have facing some problem for IP Telephony system.

When I have call from outside on IP Telephony system like "+8809610127777" then DTMF and IVR tone working fine But after I have dial extension

number  like "520" but call not transfer this extension again repeat IVR tone.

So please any body help me regarding this issue

Your kind assistance shall be highly appreciated.

Thanks & Regards

Fozla Rabbi 

[Suresh Hudda]

Which ivr it is ? 

Anyway, check restrictions table and hope you allowed transfers to numbers which are not associated with user or call handlers.

Suresh

[fozlarabbi]

Thanks for your replay, Please send me detail. How to check restriction table and call handlers. Your kind assistance shall be appreciated.

[Suresh Hudda · Accepted solution]

Is it cuc or cue ?

Suresh